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- Tasks: Conduct skin consultations and create bespoke skincare plans for clients.
- Company: Join a pioneering skincare brand focused on science and innovation.
- Benefits: Enjoy 25 days' leave, product discounts, and corporate perks.
- Why this job: Make a real impact in the beauty industry while working with luxury brands.
- Qualifications: Experience in skincare sales; NVQ Level 3 is a plus but not essential.
- Other info: Flexible shifts across premium locations like Harvey Nichols and Selfridges.
The predicted salary is between 13 - 16 £ per hour.
Part-time Skincare Specialist, 12 Month Maternity Cover
We are the home of scientifically proven, planet-positive skin health brands. Leading the way with science, innovation, and knowledge, we are proactively transforming how people feel in their skin. Our founders David and Tracy have a pioneering vision to pro-actively transform the beauty industry through science, innovation, and education. This has led the way to better, scientifically proven, long-lasting results in skincare, and better business success for salon professionals and brand partners. Uniquely, our brands work together as a whole to provide Feed, Fortify, Finish skincare solution.
About this role
We are seeking an enthusiastic and driven Skincare Specialist to join our wonderful team of dedicated professionals in Harvey Nichols, Knightsbridge. The successful candidate will demonstrate superb customer service skills and have previous experience working in a comparable high end, luxury environment. You will thrive in a target driven role, enjoy building rapport and relationships with clients and creating bespoke skincare plans on an individual basis.
This is a part-time role, and we require someone who can work four days a week (28 hours). This individual will need to work on a rota covering weekends and early and late shifts. This is a 12-month maternity contract. While this role is predominantly based at Harvey Nichols, Knightsbridge, we may need this person to be flexible to cover shifts in Selfridges, Harrods and SpaceNK.
Key Responsibilities
- Conducting in-depth skin consultations using the latest skin imaging technology.
- Recommending bespoke skincare packages across all brands for clients post consultation.
- Create and implement on-counter activity, traffic stopping and events to drive incremental retail sales and achieve daily retail targets and KPIs.
- Deliver exceptional game-changing customer service.
- Ensure counter is at full occupancy by raising awareness and introducing new clients to the brands.
- Accurate recording of sales and client data, compliant with GDPR.
Desired Skills and Experience
- An NVQ Level 3 in beauty (or equivalent) is desirable but not essential as full training will be given for those willing to learn how to perform skin treatments.
- Proven experience in skincare and beauty sales, ideally in a premium retail environment.
- A passion for beauty and results driven skincare.
- Positive can-do attitude: we believe in having a positive and optimistic attitude about everything we do because it inspires others to have the same.
- Proactive approach to sales.
What’s in it for you?
- 25 days' annual leave, rising the longer you stay with us.
- Three additional gifted days.
- A monthly allowance to spend on our products, plus additional discount.
- Corporate discounts.
- Free annual eye test at SpecSavers.
- Cycle to Work scheme.
- Recommend a friend scheme: we reward you for bringing people into our business.
- Travel card loan.
Feel like you’re a good fit? Apply now.
We are committed to creating a work environment that doesn’t discriminate against age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
Skincare Specialist employer: International Institute for Active Ageing
Contact Detail:
International Institute for Active Ageing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Skincare Specialist
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with their products and values. When you walk into that interview, you want to show them you’re not just a skincare enthusiast but someone who truly understands their mission.
✨Tip Number 2
Practice your customer service skills! Think about how you can create bespoke skincare plans and build rapport with clients. Role-play with a friend or family member to nail those interactions before the big day.
✨Tip Number 3
Be ready to showcase your sales skills! Prepare examples of how you've driven sales in previous roles. They’ll want to see that you can hit those retail targets and KPIs while delivering exceptional service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and contributing to our mission of transforming skin health.
We think you need these skills to ace Skincare Specialist
Some tips for your application 🫡
Show Your Passion for Skincare: When writing your application, let your love for skincare shine through! Share any personal experiences or stories that highlight your enthusiasm for beauty and results-driven skincare. We want to see that you’re genuinely excited about the role!
Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences mentioned in the job description. Highlight your previous experience in high-end environments and how it aligns with our mission at StudySmarter. This shows us you’ve done your homework!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant to skincare. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised on our end!
How to prepare for a job interview at International Institute for Active Ageing
✨Know Your Skincare Stuff
Make sure you brush up on the latest skincare trends and products. Familiarise yourself with the brands you'll be representing, especially their unique selling points. This will help you answer questions confidently and show your passion for skincare.
✨Show Off Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about situations where you went above and beyond to meet a client's needs, as this role is all about building relationships and creating bespoke skincare plans.
✨Be Ready for Role-Playing
Expect some role-playing scenarios during the interview. Practice how you would conduct a skin consultation or recommend products. This will demonstrate your ability to engage with clients and apply your knowledge in real-life situations.
✨Flexibility is Key
Since the role requires working across different locations and shifts, be prepared to discuss your availability. Highlight your willingness to adapt and cover shifts at various stores, showing that you're a team player ready to support the business.
