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- Tasks: Provide bespoke skincare consultations and perform luxurious facials in a premium retail environment.
- Company: Join a pioneering beauty brand focused on science and innovation for healthy skin.
- Benefits: Enjoy 25 days annual leave, product discounts, and corporate perks.
- Other info: Flexible travel required across the Northwest with excellent career growth opportunities.
- Why this job: Make a real impact on clients' skin health while thriving in a target-driven role.
- Qualifications: NVQ Level 3 in beauty therapy and experience in high-end skincare sales.
The predicted salary is between 25000 - 30000 £ per year.
WE’RE SERIOUSLY INTO HEALTHY SKIN. AND SO ARE OUR BRANDS. We are the home of scientifically proven, planet-positive skin health brands. Leading the way with science, innovation, and knowledge, we are proactively transforming how people feel in their skin. Our founders David and Tracy have a pioneering vision to pro-actively transform the beauty industry through science, innovation, and education. This has led the way to better, scientifically proven, long-lasting results in skincare, and better business success for salon professionals and brand partners. Uniquely, our brands work together as a whole to provide Feed, Fortify, Finish skincare solution. Advanced Nutrition Programme™ to feed the skin from within, Environ® to fortify the skin and et al. to finish. Eventis technology to support and enhance the journey to 100% skin health.
About this role
We are seeking an enthusiastic and driven Retail Therapist to join our wonderful team of dedicated professionals in our premium retail beauty outlets. The successful candidate will demonstrate superb customer service skills and have previous experience working in a comparable high end, luxury environment. You will thrive in a target driven role, enjoy building rapport and relationships with clients and creating bespoke skincare plans on an individual basis. You will be confident and experienced in performing facials and have a Level 3 beauty therapy qualification. This role will be covering stores in Manchester, Liverpool and Wilmslow as well as other branches across the Northwest. Travel to other areas of the UK may be required at times, so full flexibility will be required.
Key Responsibilities
- Responsible for running a treatment column, as well as working in a beauty retail or salon environment, maximising occupancy and identifying sales opportunities.
- Conducting in-depth skin consultations using the latest skin imaging technology.
- Performing Environ facials including electrical facials and TCA peels.
- Recommending bespoke skincare packages across all brands for clients post consultation.
- Consistently achieve set KPI’s across all 3 brands, to include: unit sales, occupancy, promotions across all 3 brands, new customer recruitment.
- Build a loyal database through an exceptional customer journey, keeping clients engaged after their visit.
Desired Skills and Experience
- NVQ Level 3 required with previous experience in delivering facials.
- Proven experience in skincare and beauty sales, ideally in a premium retail environment.
- A passion for beauty and results driven skincare.
- Proactive approach to sales.
- Love the challenge of meeting and exceeding targets.
- Flexible to travel and support other stores when needed.
What’s in it for you?
- 25 days’ annual leave, rising the longer you stay with us.
- Three additional gifted days.
- A monthly allowance to spend on our products, plus additional discount.
- Corporate discounts.
- Free annual eye test at SpecSavers.
- Cycle to Work scheme.
- Recommend a friend scheme: we reward you for bringing people into our business.
- Travel card loan.
Feel like you’re a good fit? Apply. We are committed to creating a work environment that doesn’t discriminate against age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
Retail Therapist in Manchester employer: International Institute for Active Ageing
Contact Detail:
International Institute for Active Ageing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Therapist in Manchester
✨Tip Number 1
Get to know the brands we work with! Familiarise yourself with our skincare solutions and how they benefit clients. This knowledge will help you build rapport and show your passion during interviews.
✨Tip Number 2
Practice your customer service skills! Role-play scenarios where you handle different client needs and concerns. This will prepare you for those tricky questions about how you’d create bespoke skincare plans.
✨Tip Number 3
Show off your flexibility! Since the role requires travel, be ready to discuss your availability and willingness to support other stores. Highlight any previous experience in similar situations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and contributing to our mission.
We think you need these skills to ace Retail Therapist in Manchester
Some tips for your application 🫡
Show Your Passion for Skincare: When you're writing your application, let your love for skincare shine through! We want to see how passionate you are about helping others achieve healthy skin and how that aligns with our mission at StudySmarter.
Tailor Your Experience: Make sure to highlight your previous experience in high-end beauty environments. We’re looking for someone who can demonstrate their skills in delivering facials and creating bespoke skincare plans, so be specific about what you've done!
Be Results-Driven: Since this role is all about meeting targets, don’t forget to mention any KPIs you've achieved in the past. Show us how you’ve gone above and beyond in your previous roles to drive sales and customer satisfaction.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our team!
How to prepare for a job interview at International Institute for Active Ageing
✨Know Your Skincare Stuff
Make sure you brush up on the latest skincare trends and products, especially those related to the brands you'll be working with. Being able to discuss specific treatments, like Environ facials or TCA peels, will show your passion and expertise.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in previous roles. Think about times when you built rapport with clients or created bespoke skincare plans. This will demonstrate that you can thrive in a target-driven environment.
✨Be Ready to Discuss Sales Strategies
Since this role involves meeting KPIs and identifying sales opportunities, come prepared with ideas on how you would maximise occupancy and promote products. Showing that you have a proactive approach to sales will set you apart.
✨Flexibility is Key
As travel may be required for this position, be ready to discuss your availability and willingness to support other stores. Highlight any past experiences where you've adapted to changing schedules or locations.