At a Glance
- Tasks: Manage training bookings and provide exceptional customer service to clients.
- Company: Innovative skincare company focused on health and education.
- Benefits: 25 days annual leave, product discounts, and career progression opportunities.
- Other info: Dynamic work environment with a commitment to inclusivity and growth.
- Why this job: Join a passionate team transforming skincare and empowering customers.
- Qualifications: Strong communication skills and a genuine interest in helping others.
The predicted salary is between 24300 - 29700 £ per year.
WE’RE SERIOUSLY INTO HEALTHY SKIN. AND SO ARE OUR BRANDS. Our founders, David and Tracy, have a pioneering vision to transform skincare through innovation, education and professional partnerships. This has led to long-lasting results for consumers and continued success for skincare professionals as well as brand partners worldwide. We are redefining the conversation around ageing—moving away from past perceptions and towards confidence, vitality, and long-term skin health at every stage of life. We innovate. We inform. We inspire.
A Few of our Achievements
- Advanced Nutrition Programme™ Skin Clear Biome has been awarded as the winner of Best Probiotic Supplement by Harper's Bazaar.
- Tatler titles Skin Accumax as ‘Best Sustainable Supplement’
- Tatler titles Environ Focus Care Moisture+ HA Hydrating Serum as ‘Best Green Packaging’
- Winner Intelligent Skin Radiant Foundation
Key Requirements
- Manage all aspects of training course bookings, including processing registrations, cancellations, transfers, and amendments.
- Act as the first point of contact for education-related enquiries via telephone and email, delivering exceptional customer service.
- Respond to client queries relating to training programmes, course availability, and educational services.
- Maintain accurate training booking records and update internal systems with course attendance and delegate information.
- Coordinate and distribute weekly training reminder and confirmation communications to delegates.
- Chase outstanding training payments, ensuring timely resolution and accurate records.
Desired Skills and Experience
- A genuine interest in working with and helping customers
- Computer literate: Word, Excel and Outlook
- Excellent attention to detail
- Highly organised, flexible and able to multi-task
- Possess excellent communication skills
- Highly motivated
- The ability to prioritise workloads
- The ability to handle situations in a patient, calm and effective way
- You will be a friendly hardworking person with a great personality
Why join iiaa?
We believe in rewarding our people and helping them thrive—both inside and outside of work. Here’s what you can look forward to:
- 25 days’ annual leave, increasing with length of service
- Three additional days off over the festive period
- Monthly product allowance plus generous staff discounts
- Access to a range of corporate discounts
- Free annual eye test at Specsavers
- Cycle to Work scheme to support a healthier commute
- Refer a friend scheme – earn rewards for bringing great people into the business
- Season Ticket loan to ease travel costs
- Fantastic career progression opportunities with plenty of room to grow and move within the company
We are committed to creating a work environment that doesn’t discriminate against age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
Training Coordinator in London employer: International Institute for Active Ageing
At iiaa, we are dedicated to fostering a vibrant and inclusive work culture that champions personal and professional growth. As an Educator in Central London, you will enjoy a range of benefits including generous annual leave, product allowances, and corporate discounts, all while being part of a mission-driven team that empowers skincare professionals. With opportunities for advancement and a commitment to innovation, you'll find meaningful and rewarding employment in a company that truly values its employees.
Contact Details:
International Institute for Active Ageing Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Training Coordinator in London
✨Dive into Digital Learning Communities
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Create content that demonstrates your understanding of digital learning—think blogs, videos, or even free online workshops. This could catch the eye of companies like International Institute for Active Ageing looking for innovative thinkers. Plus, it’s a great way to practice your presentation skills!
✨Utilise University Career Services
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✨Apply Directly Via Company Websites
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We think you need these skills to ace Training Coordinator in London
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at International Institute for Active Ageing, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.
Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of International Institute for Active Ageing and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at International Institute for Active Ageing
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that International Institute for Active Ageing might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
✨Showcase Your Creativity in Lesson Design
Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at International Institute for Active Ageing.
✨Brush Up on Educational Trends
Stay in the loop with the latest trends in digital education, like gamification or personalised learning experiences. This will help you engage in meaningful discussions during the interview and demonstrate your passion for the field.
✨Prepare for Collaborative Scenarios
Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
