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- Tasks: Lead a team to drive sales and brand awareness in a high-end retail environment.
- Company: Join a pioneering skincare company focused on science and planet-positive solutions.
- Benefits: Enjoy 25 days annual leave, product discounts, and a cycle to work scheme.
- Why this job: Be part of a transformative beauty industry with a supportive and inclusive culture.
- Qualifications: Previous retail and management experience in skincare or cosmetics is essential.
- Other info: Opportunity for personal growth and mentoring within a dynamic team.
The predicted salary is between 36000 - 60000 £ per year.
We are the home of scientifically proven, planet-positive skin health brands. Leading the way with science, innovation, and knowledge, we are proactively transforming how people feel in their skin. Our founders David and Tracy have a pioneering vision to pro-actively transform the beauty industry through science, innovation, and education. This has led the way to better, scientifically proven, long-lasting results in skincare, and better business success for salon professionals and brand partners.
Uniquely, our brands work together as a whole to provide Feed, Fortify, Finish skincare solution. Advanced Nutrition Programme™ to feed the skin from within, Environ® to fortify the skin and et al. to finish. Eventis technology to support and enhance the journey to 100% skin health.
About this role: We are seeking an enthusiastic and inspirational Business Account Manager in our thriving counter at Harvey Nichols. You will be responsible for the overall growth of the account and growing brand awareness via both internal and external activity. The successful candidate will demonstrate fantastic customer service skills, have previous experience in leading a team and managing a growing business. Leading by example is the key to success in this role, you will thrive in a target driven environment and relish the chance to support and guide others to achieve their set goals and KPIs.
This role will involve field management support, supporting and mentoring counter managers and teams across multiple locations reporting directly to the Head of Retail.
Key Responsibilities:- You will have overall responsibility for the success of the counter ensuring both the team and the account meet their sales targets.
- You will support the head of retail by working closely with other counter managers to help train, coach and develop additional teams.
- Lead and develop a team of two dedicated Counter Specialists.
- Strategic Business planning working with the Department managers, Press and Marketing teams and Head of Retail to launch with excellence and lead on counter events.
- Hold team meetings, performance reviews & training sessions.
- Conduct in-depth skin consultations using the latest skin imaging technology.
- Previous retail experience ideally in a high-end environment.
- Previous management / assistant management experience is a must.
- A background in skincare / cosmetics sales.
- A passion for beauty and results driven skincare.
- Proactive approach to sales.
- Growth mindset with a passion to develop and mentor others in the field.
What’s in it for you? 25 days’ annual leave, rising the longer you stay with us. An additional three gifted days. A monthly allowance to spend on our products, plus additional discount. Free annual eye test at Vision Express. Cycle to Work scheme. Recommend a friend scheme: we reward you for bringing people into our business. Travel card loan. Excellent opportunities to grow and move within the company.
We are committed to creating a work environment that doesn’t discriminate against age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
Business Account Manager employer: International Institute for Active Ageing
Contact Detail:
International Institute for Active Ageing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Account Manager
✨Tip Number 1
Familiarise yourself with the brands and products we offer. Understanding our unique skincare solutions, like the Advanced Nutrition Programme™ and Environ®, will help you speak confidently about them during interviews and demonstrate your passion for the industry.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in previous roles. Highlight specific instances where you mentored others or drove sales performance, as this aligns perfectly with what we're looking for in a Business Account Manager.
✨Tip Number 3
Network within the beauty and skincare industry. Attend relevant events or connect with professionals on platforms like LinkedIn. This can provide insights into current trends and challenges, making you a more informed candidate who can contribute to our growth.
✨Tip Number 4
Prepare to discuss your approach to strategic business planning. Think about how you would collaborate with marketing and retail teams to launch new products or events effectively, as this is a key responsibility of the role.
We think you need these skills to ace Business Account Manager
Some tips for your application 🫡
Understand the Company: Familiarise yourself with the company's mission and values, especially their focus on scientifically proven skincare. This will help you tailor your application to reflect their ethos.
Highlight Relevant Experience: Emphasise your previous retail and management experience, particularly in high-end environments. Mention any specific achievements that demonstrate your ability to meet sales targets and lead a team.
Showcase Your Passion: Express your enthusiasm for beauty and skincare in your application. Share any personal experiences or insights that illustrate your passion for results-driven skincare.
Tailor Your CV and Cover Letter: Customise your CV and cover letter to align with the job description. Use keywords from the posting, such as 'team leadership', 'strategic business planning', and 'customer service skills' to make your application stand out.
How to prepare for a job interview at International Institute for Active Ageing
✨Show Your Passion for Skincare
Make sure to express your enthusiasm for skincare and beauty during the interview. Share any personal experiences or knowledge you have about the industry, as this will demonstrate your genuine interest in the role and the company's mission.
✨Highlight Your Leadership Skills
Since the role involves managing a team, be prepared to discuss your previous management experience. Provide examples of how you've successfully led a team, mentored others, and achieved sales targets in a high-end retail environment.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and customer service skills. Think of specific scenarios where you had to handle difficult situations or improve team performance, and be ready to share these examples.
✨Research the Brand and Its Products
Familiarise yourself with the brands and products the company offers. Understanding their unique selling points and how they fit into the skincare market will help you answer questions more effectively and show that you're proactive and well-prepared.
