Business Account Manager

Business Account Manager

London Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to drive sales and brand awareness in a high-end retail environment.
  • Company: Join a pioneering skincare company focused on science and planet-positive solutions.
  • Benefits: Enjoy 25 days of annual leave, product discounts, and a cycle to work scheme.
  • Why this job: Be part of a transformative beauty journey while mentoring others and achieving targets.
  • Qualifications: Previous retail and management experience in skincare or cosmetics is essential.
  • Other info: We promote an inclusive workplace and offer excellent growth opportunities.

The predicted salary is between 28800 - 43200 £ per year.

WE’RE SERIOUSLY INTO HEALTHY SKIN. AND SO ARE OUR BRANDS. We are the home of scientifically proven, planet-positive skin health brands. Leading the way with science, innovation, and knowledge, we are proactively transforming how people feel in their skin. Our founders David and Tracy have a pioneering vision to pro-actively transform the beauty industry through science, innovation, and education. This has led the way to better, scientifically proven, long-lasting results in skincare, and better business success for salon professionals and brand partners. Uniquely, our brands work together as a whole to provide Feed, Fortify, Finish skincare solution. Advanced Nutrition Programme™ to feed the skin from within, Environ® to fortify the skin and et al. to finish. Eventis technology to support and enhance the journey to 100% skin health.

About this role: We are seeking an enthusiastic and inspirational Business Account Manager in our thriving counter at Harvey Nichols. You will be responsible for the overall growth of the account and growing brand awareness via both internal and external activity. The successful candidate will demonstrate fantastic customer service skills, have previous experience in leading a team and managing a growing business. Leading by example is the key to success in this role, you will thrive in a target driven environment and relish the chance to support and guide others to achieve their set goals and KPI’S.

Key Responsibilities:

  • You will have overall responsibility for the success of the counter ensuring both the team and the account meet their sales targets.
  • You will support the head of retail by working closely with other counter managers to help train, coach and develop additional teams.
  • Lead and develop a team of two dedicated Counter Specialists.
  • Strategic Business planning working with the Department managers, Press and Marketing teams and Head of Retail to launch with excellence and lead on counter events.
  • Hold team meetings, performance reviews & training sessions.
  • Conduct in-depth skin consultations using the latest skin imaging technology.

Desired Skills and Experience:

  • Previous retail experience ideally in a high-end environment.
  • Previous management / assistant management experience is a must.
  • A background in skincare / cosmetics sales.
  • A passion for beauty and results driven skincare.
  • Proactive approach to sales.
  • Growth mindset with a passion to develop and mentor others in the field.

What’s in it for you?

  • 25 days’ annual leave, rising the longer you stay with us.
  • An additional three gifted days.
  • A monthly allowance to spend on our products, plus additional discount.
  • Free annual eye test at Vision Express.
  • Cycle to Work scheme.
  • Recommend a friend scheme: we reward you for bringing people into our business.
  • Travel card loan.
  • Excellent opportunities to grow and move within the company.

We are committed to creating a work environment that doesn’t discriminate against age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.

Business Account Manager employer: International Institute for Active Ageing

At our company, we are dedicated to fostering a vibrant and inclusive work culture that prioritises employee growth and well-being. As a Business Account Manager at our prestigious Harvey Nichols counter, you will enjoy a competitive benefits package, including generous annual leave, product allowances, and opportunities for professional development. Join us in transforming the beauty industry while working alongside passionate individuals who share your commitment to healthy skin and exceptional customer service.
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Contact Detail:

International Institute for Active Ageing Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Business Account Manager

✨Tip Number 1

Familiarise yourself with our brands and their unique selling points. Understanding the science behind our skincare products will not only help you in interviews but also demonstrate your genuine passion for the industry.

✨Tip Number 2

Network with current employees or industry professionals who have experience in high-end retail management. They can provide valuable insights into the company culture and expectations, which can give you an edge during the selection process.

✨Tip Number 3

Prepare to discuss your previous management experiences in detail. Be ready to share specific examples of how you've led teams to achieve sales targets and how you’ve mentored others, as this aligns closely with the responsibilities of the role.

✨Tip Number 4

Showcase your passion for skincare and beauty during any interactions with us. Whether it's through your enthusiasm in conversations or by sharing your personal experiences with skincare, let your genuine interest shine through.

We think you need these skills to ace Business Account Manager

Customer Service Skills
Team Leadership
Sales Target Achievement
Retail Management Experience
Skincare and Cosmetics Knowledge
Strategic Business Planning
Coaching and Mentoring
Performance Review Skills
Event Management
Communication Skills
Proactive Sales Approach
Growth Mindset
Skin Consultation Expertise
Collaboration with Marketing Teams

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in retail management and skincare. Emphasise any previous roles where you led a team or achieved sales targets, as these are key aspects of the Business Account Manager position.

Craft a Compelling Cover Letter: In your cover letter, express your passion for beauty and skincare. Mention specific examples of how you've successfully managed teams and driven sales in previous roles. Show enthusiasm for the company's mission and how you can contribute to their goals.

Highlight Relevant Skills: When filling out your application, ensure you highlight skills that align with the job description, such as customer service excellence, strategic business planning, and mentoring abilities. Use keywords from the job posting to make your application stand out.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a role that involves leading a team and managing accounts.

How to prepare for a job interview at International Institute for Active Ageing

✨Show Your Passion for Skincare

Make sure to express your enthusiasm for skincare and beauty during the interview. Share any personal experiences or knowledge you have about the industry, as this will demonstrate your genuine interest in the role and the company's mission.

✨Highlight Your Leadership Experience

Since the role involves managing a team, be prepared to discuss your previous leadership experiences. Provide specific examples of how you've successfully led a team, mentored others, and achieved sales targets in a retail environment.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills and ability to handle challenges. Think of situations where you've had to make strategic decisions or resolve conflicts, and be ready to explain your thought process.

✨Research the Brand and Products

Familiarise yourself with the brands and products offered by the company. Understanding their unique selling points and how they fit into the skincare market will help you answer questions more effectively and show that you're proactive and well-prepared.

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