Overview
In this role you lead and orchestrate custom market research engagements for clients, ensuring timely, high-quality deliverables and a strong customer experience. You collaborate with IDC analysts and cross-functional teams to tailor narratives and insights that drive business outcomes. You manage expectations, schedules, and budgets while guiding client conversations and ensuring impactful outputs. The position offers growth through exposure to custom solutions and leadership of multi-disciplinary projects in a global context.
Pay / Benefits
- private healthcare
- 8% pension plan
- 28 days of holidays
- volunteering day
- Hybrid working (1-2 office days per week)
- Global shutdown/Unplug Day (Aug 19 Jul 24–Aug 1)
Responsibilities
- Manage client engagements to meet requirements, specifications, and timelines
- Ensure quality assurance across engagement stages (e.g., data accuracy, proofreading)
- Drive content creation and deliverable quality with analyst teams
- Collaborate with analysts to structure analyses and tailor content narratives
- Review deliverables with delivery teams to ensure impact and accuracy
- Set and monitor workplans, milestones, and client expectations
- Oversee internal and external communications and ongoing team communication
- Manage project budgets and accounting related to engagements (revenue/expense)
- Balance competing priorities and coordinate diverse contributors
Key requirements
- Bachelor or equivalent experience
- 5-8 years of client service and project management experience
- Subject matter expertise in ICT market advantageous
- Knowledge of market research methodologies (qualitative/quantitative)
- MS Office proficiency (PowerPoint, Word, Excel, Outlook)
- Strong Excel skills for calculations and analysis
- Strong analytical and writing abilities
- Excellent written and oral communication skills
- Strong project management skills; PMP credential a plus
- Travel less than 10%
- Client-focused mindset
- Strong written and verbal communication
- Cross-disciplinary collaboration and leadership
- MS Office PowerPoint
- MS Office Word
- MS Office Excel
Senior Consulting Manager in London employer: International Data Corporation
As a forward-thinking employer, IDC offers a dynamic work environment in the heart of London, where innovation meets collaboration. Employees benefit from a comprehensive package that includes private healthcare, a generous pension plan, and ample holiday time, all while enjoying a hybrid working model that promotes work-life balance. With a strong focus on professional growth and the opportunity to influence major technology vendors, IDC is an excellent choice for those seeking a meaningful career in sales.
Contact Details:
International Data Corporation Recruitment Team
