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- Tasks: Support Franchise Partners and Wholesale accounts with order processing and stock fulfilment.
- Company: Dynamic company focused on sales excellence and partner relationships.
- Benefits: Generous leave, staff discounts, pension scheme, and charity time-bank.
- Why this job: Join a vibrant team and make a real impact in sales and operations.
- Qualifications: Strong organisational skills and a passion for customer service.
- Other info: Collaborative environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Purpose of the role: Provide administrative support to ensure Franchise Partners and Wholesale accounts orders are processed and stock fulfilled accurately and on time. To provide analytical support within trading and sell-in analysis to contribute to meeting sales targets and maximise opportunities. To provide service excellence to our Partners and Customers in line with our brand values.
Main duties and responsibilities
- Stock Fulfillment & Invoicing: Daily review of available stock for each account, working to collection and shipping parameters. Run and check allocations for Franchise and Wholesale nominated accounts, ensuring 100% fulfilment. Closing of manifests to prompt invoicing and dispatch of orders. Book shipments on pre-agreed, bespoke customer portals. Co-ordination of dispatches to customers in the UK, US and EU, ensuring on time deliveries. Ensure all export documentation is compliant to the Country of delivery. Raise stock shortfall issues identifying actions to flag to wider team. Process of invoices, debits and credits for Partners & Accounts. Liaison between Credit Control and Finance teams to facilitate accurate and timely shipments within credit limits.
- Order Management: Seasonal order book management for Franchise & Wholesale nominated accounts through our in-house order systems. Process of order confirmations, invoices, debits and credits. Create, manage and update delivery schedules for nominated accounts. Liaise with Buying and Production teams for any stock and product queries. Attend weekly delivery meeting and communicate back updates.
- Sales, Trading & Analytical Support: Day to day contact and support for nominated accounts to analyse trade and identify opportunities for new and re-orders. Support the Sales & Operations Manager analysing sell through to maximise sales. Communicating deliveries, delays and updates back to the nominated accounts on an ongoing basis. Ensuring we are actively selling from our available to sell stock pool. Generating the weekly stock lists to send to all accounts. Daily management of sales email inbox relating to areas of responsibility. Align and co-ordinate with the other Executive on the team ensuring a collaborative approach and consistency of operations.
- Selling Campaigns & Sample Management: Support the creation and upkeep of linesheets within Joor (selling portal platform). Support the Sales Manager in preparation for collection previews and co-ordination of appointments. Support the Sales Manager in sales appointments. Maintain the department sample set within continuity collections and co-ordinate sample requests with the design team for relevant meetings/events.
The successful candidate will enjoy access to a variety of discretionary benefits, such as:
- 21 days annual leave entitlement, plus bank holidays each year
- Generous staff discount across a variety of brands
- Auto-enrolment into the company pension scheme
- Cycle-to-work scheme
- Charity time-bank scheme
- Ability to purchase additional annual leave
Franchise & Wholesale Sales Executive employer: International Country Club
Contact Detail:
International Country Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Franchise & Wholesale Sales Executive
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their success. Practise common interview questions and have your own ready to show your interest.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm and professionalism, which are key traits they’ll be looking for.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications that way.
We think you need these skills to ace Franchise & Wholesale Sales Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Franchise & Wholesale Sales Executive role. Highlight relevant experience in stock management, order processing, and analytical support. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Be sure to mention any specific experiences that relate to service excellence and sales support.
Showcase Your Analytical Skills: Since this role involves a lot of analytical support, don’t forget to showcase your analytical skills in your application. Share examples of how you've used data to drive decisions or improve processes in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it’s super easy!
How to prepare for a job interview at International Country Club
✨Know Your Numbers
Make sure you brush up on your analytical skills before the interview. Be prepared to discuss how you've used data to drive sales or improve stock management in previous roles. This will show that you understand the importance of trading and sell-in analysis.
✨Familiarise Yourself with the Brand
Do your homework on the company’s brand values and how they align with service excellence. Think about examples from your past experiences where you’ve gone above and beyond for customers or partners, as this will demonstrate your commitment to their values.
✨Master the Logistics
Since the role involves a lot of order management and stock fulfilment, be ready to talk about your experience with logistics and supply chain processes. Prepare specific examples of how you've ensured timely deliveries and managed stock levels effectively.
✨Collaborative Spirit
This position requires a lot of teamwork, so think of instances where you've successfully collaborated with others. Be ready to discuss how you’ve worked with different teams, like finance or production, to achieve common goals, as this will highlight your ability to work well within a team.
