ICAO Roster-iPACK - Aircraft Accident Victim and Family Expert

The Organizational Setting Under the direction of Director of the Capacity Development and Implementation Bureau (CDI), the Field Operations Section (FOS) is responsible for the development, implementation, monitoring, evaluation, and closure of Technical Assistance (TA) and Technical Cooperation (TC) projects. It drafts agreements and aids in creating country-specific and regional projects and programs by identifying priority areas, developing objectives, activities, and deliverables, setting timelines, and specifying budgetary requirements. Additionally, under the direction of the CDI Director, the Field Personnel Section (FPS/FRU) recruits international experts to implement Capacity Development and Implementation projects across various Civil Aviation fields and manages the ICAO Roster of Experts.

Major duties and Responsibilities

• Function 1: Lead The IPack Team In Helping States To Implement ICAO’s Standards And Recommended Practices Regarding Assistance To Aircraft Accident Victims And Their Families. This Includes Assisting In The Development Of a National Family Assistance Plan.
• Function 2: Lead the iPack team in helping States to evaluate station-specific facilities and arrangements for family assistance.
• Function 3: Lead The IPack Team In Helping States To Develop Training And Workshops To Better Prepare Them To Assist Aircraft Accident Victims And Their Families.
• Function 4: Lead The IPack Team In Help States To Establish a Web-based Family Assistance Management System, With a Mobile Application To Handle All Communication In An Effective And Timely Manner.
• Function 5: Provide advice to the authority convening the iPack team composed of relevant national officials.
• Function 6: Performs other related duties, as assigned.

Core Competencies

• Professionalism: Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results.
• Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately.
• Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise.
• Planning and Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments.
• Accountability: Takes ownership of all responsibilities and honours commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards.
• Client Orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view.
• Technological Awareness: Keeps abreast of available technology; understands applicability and limitations of technology to the work of the office.
• Commitment to Continuous Learning: Keeps abreast of new developments in own occupation/profession; actively seeks to develop oneself professionally and personally.

Managerial Competence

• Leadership: Serves as a role model that other people want to follow; empowers others to translate vision into results.

Qualifications And Experience

• Education: A first-level university degree, preferably in air transportation, international affairs, public/business administration, security, law, disaster management or a related field.
• Professional Experience (Essential): 10 years of experience at a senior level in the field of Facilitation crisis management and emergency preparedness in a national government, and/or agency/authority, and/or international organization.
• Languages (Essential): A good command of oral and written English.
• Languages (Desirable): Knowledge of any of the other languages of the Organization (Arabic, Chinese, French, Russian or Spanish).

Conditions of Employment

It should be noted that this is a prospective position intended for experts interested in consultancy contracts. Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview. ICAO CDI consultants are expected to conduct themselves in a manner befitting their status as international civil servants. ICAO CDI offers an attractive benefit package to its consultants in accordance with the policies of the International Civil Service Commission (ICSC).