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- Tasks: Support global employee benefits management and ensure client satisfaction through effective coordination.
- Company: Join Mercer, a global leader in investment and employee benefits solutions.
- Benefits: Enjoy hybrid work flexibility, professional development, and a vibrant, inclusive culture.
- Why this job: Be part of a collaborative team making a real impact on clients and communities.
- Qualifications: Previous experience in Employee Benefits or Financial Services is preferred; recent graduates welcome.
- Other info: Language skills are a plus; commitment to diversity and inclusion is key.
The predicted salary is between 28800 - 42000 £ per year.
We have a fantastic opportunity for a client focused individual with previous administrative experience within the Employee Benefits or Financial Services sector to join a high-performing and expanding team. Whilst previous relevant experience would be advantageous we are also willing to consider applications from recent Graduates who are able to demonstrate a genuine interest in securing a role within the Employee Benefits/Financial Services sector. This role will be based in either our Glasgow or Bristol offices and is a hybrid role that has a requirement of working at least three days a week in the office.
The purpose of the role is to provide operational support in respect of the management of a GBM solution, the associated insured employee benefits and any ad hoc tasks to internal and external parties. This position would suit an individual who has shown exceptionally strong organisational and co-ordination skills, has a good grasp of insured employee benefits, is comfortable working within a client-facing role and would thrive in a position where the culture is very collaborative.
We will count on you to:
- Support the implementation and ongoing management of GBM appointments and maintain client satisfaction, ensuring key activities are completed and internal / external parties are aligned
- Ensure GBM Rules of the Road (governance document) are adhered to by local brokers
- Provide renewal directions / compile project timelines for local brokers and clients
- Outline data / reporting expectations to local brokers and clients
- Maintain internal policy tracking and inventory platforms and support with the management of benefit platforms, where required
- Peer review tasks completed by Centre of Excellence and send deliverables to clients
- Support with sales opportunities and demonstration of our policy tracking and inventory platforms
What you need to have:
- Previous experience in the Employee Benefits or Financial Services sectors, working with multinationals
- Proficient with MS Word, PowerPoint and Excel
- Experience in process building, best practices and/or efficiency projects
- Strong oral, written communication and presentation skills
- Good analytical skills and strong attention to detail
- Ability to work within a global team environment
- Strong self-starter, fast learner, quality conscious and committed to deadlines
- Strong teamwork skills combined with the ability to work independently with minimal supervision.
What makes you stand out:
- Knowledge/experience in global and/or regional insured employee benefits or other employee benefits
- Account Management Experience managing benefit renewals in conjunction with Flexible Benefits platform providers
- Language skills are a plus and highly desired, but not essential
Why join our team:
We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Global Benefits Coordinator employer: International Catalyst Services, LLC
Contact Detail:
International Catalyst Services, LLC Recruiting Team
reasonableaccommodations@mmc.com
StudySmarter Expert Advice 🤫
We think this is how you could land Global Benefits Coordinator
✨Tip Number 1
Familiarise yourself with the latest trends in employee benefits and financial services. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the sector, which is something we value highly.
✨Tip Number 2
Network with professionals in the Employee Benefits or Financial Services sectors. Attend industry events or join relevant online forums to connect with potential colleagues and learn more about the role and its requirements.
✨Tip Number 3
Showcase your organisational and co-ordination skills through examples from your past experiences. Whether it's a project at university or a previous job, being able to articulate how you managed tasks effectively will set you apart.
✨Tip Number 4
Prepare for potential interview questions by practising your responses to common scenarios in client-facing roles. Highlight your teamwork abilities and how you can contribute to a collaborative culture, as this is crucial for us at StudySmarter.
We think you need these skills to ace Global Benefits Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the Employee Benefits or Financial Services sectors. Use specific examples that demonstrate your organisational and co-ordination skills, as well as any client-facing roles you've held.
Craft a Compelling Cover Letter: In your cover letter, express your genuine interest in the role and the sector. Mention why you are drawn to Mercer and how your skills align with their mission of redefining the world of work and enhancing health and retirement outcomes.
Showcase Your Skills: Emphasise your proficiency with MS Word, PowerPoint, and Excel in both your CV and cover letter. Provide examples of how you've used these tools in previous roles, especially in process building or efficiency projects.
Highlight Teamwork and Independence: Mercer values strong teamwork skills combined with the ability to work independently. Make sure to include examples in your application that showcase your ability to thrive in both collaborative and self-directed environments.
How to prepare for a job interview at International Catalyst Services, LLC
✨Show Your Knowledge of Employee Benefits
Make sure to brush up on your understanding of employee benefits, especially in a global context. Be prepared to discuss any relevant experience you have and how it relates to the role of Global Benefits Coordinator.
✨Demonstrate Strong Organisational Skills
Since this role requires exceptional organisational and co-ordination skills, think of examples from your past experiences where you've successfully managed multiple tasks or projects. Highlight your ability to keep everything on track.
✨Prepare for Client-Facing Scenarios
As the position is client-facing, practice how you would handle various client interactions. Think about how you can ensure client satisfaction and maintain strong relationships, as this will be crucial in your role.
✨Emphasise Teamwork and Independence
Be ready to discuss your experiences working both independently and as part of a team. Mercer values collaboration, so share examples that showcase your ability to thrive in a team environment while also being a self-starter.