Darwin Market Expansion Leader

We are seeking a talented individual to join our Darwin team at Mercer Marsh Benefits (MMB). This role will be based in London with consideration given to other UK or EU locations. This is a hybrid role that has a requirement of working at least three days a week in the office.

Darwin Market Expansion Leader

• Darwin is seeking a strategic and results-driven Market Expansion Leader to enable more countries to offer a Darwin proposition that meets the benefit technology needs of domestic broking clients.

• Our Darwin strategy is designed to empower the Mercer Marsh Benefits (MMB) countries around the world to sell, deliver and service Darwin to their clients, helping Darwin build the most complete set of Reward Data on the planet.

• You will collaborate with regional and local teams to drive growth into local markets by offering locally relevant and competitive Darwin propositions. You will work with Regional Digital Leaders and local sales professionals to define and enable market specific propositions in order to support new logo acquisition and meet commercial targets. You will ensure new and existing, markets are aligned with Darwin best practice, tools and process to enable the launch and enablement of Darwin markets.

• Work closely with a team of Regional Darwin Expansion Managers whose responsibilities include relationship management with country/regional stakeholders, proposition definition, growth ambitions, country enablement and ongoing support and governance.

• In addition, the Leader will also collaborate with peers in the Darwin leadership group to help shape Darwin strategy and priorities as the advocate for countries supporting Darwin in local markets.

We will count on you to:

• Existing Markets

  • Work with Regional Digital leaders to drive best practices, including contract renewal framework, upsell, colleague enablement and white space opportunities

  • Support regional teams in defining and delivering growth and new proposition definitions across existing MMB Darwin markets. Work with MMB regional and country teams to identify opportunities for new market segments and solutions making Darwin a unique proposition in the local country.

• New Market Development

  • Work closely with the regional teams to advocate for a marketable and efficient local proposition

  • Execute the go-to market strategy, including: devising a marketing strategy and collateral, enabling sales champions, and supporting the country to win new clients as needed.

  • Build a repeatable scalable contracting model including Service Schedules, Security Reviews and Pricing

• Operations

  • Partner with our Darwin Services team to define operational processes, support models and ongoing staffing to deliver new business, in-life change, help-desk and administrative services for Darwin’s local clients

• Governance

  • Monitor country success metrics and KPIs, including regular reporting on progress

  • Leverage learnings across MMB countries to define best practices to syndicate globally

• Commercial

  • Collaborate with commercial and regional teams to agree Darwin targets annually for new business and retention

  • Monitor and work with countries on strategies to achieve targets

  • Drive consistency in our reporting across Mercer and Marsh led countries and respective pipeline and forecast activities

• Advocacy to Senior Leadership

  • Represent the local needs and MMB opportunities in Darwin priority setting conversations

  • Identify opportunities to drive further education and thought leadership

  • Inspire MMB Countries with passion for Darwin and how it will help increase their revenue growth and retention.

What you need to have:

• International experience of working with Clients and/or local countries across the world

• Strong understanding of Darwin or other Employee Benefits Platform capabilities with knowledge of Darwin Evolve as a plus

• Excellent leadership and interpersonal skills, with the ability to influence and collaborate with diverse teams.

• Strong analytical and problem-solving skills, with the ability to work with other leaders and drive consensus.

• Background in operations and process design to ensure efficiency in controls and success measurements

• Commercial mindset to make sure business written is profitable.

• Exceptional communication and presentation skills, capable of conveying complex ideas to various audiences.

• Ability to work effectively in a matrixed organizational structure

What makes you stand out?

• Excellent networking and stakeholder management skills

• Cultural awareness

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.

• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.

• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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