Senior Administrator - Employee Benefits in Birmingham

Senior Administrator - Employee Benefits in Birmingham

Birmingham Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Support consulting teams with data analysis and client queries while driving continuous improvement.
  • Company: Join Mercer Marsh Benefits, a global leader in professional services.
  • Benefits: Enjoy professional development, a vibrant culture, and flexible hybrid work options.
  • Why this job: Make a real impact in employee benefits while growing your career in a supportive environment.
  • Qualifications: 2+ years in Group Risk or Healthcare, strong communication, and analytical skills.
  • Other info: Diverse and inclusive workplace with excellent career growth opportunities.

The predicted salary is between 36000 - 60000 £ per year.

We are seeking a talented individual to join our Consulting Delivery team at Mercer Marsh Benefits. This role will be based in Birmingham and is a hybrid role that requires working at least three days a week in the office. This part of our successful business is responsible for advising clients on all aspects of the insured benefits relating to Private Healthcare, Group Income Protection, Group Life Assurance and Critical Illness.

As a senior member of the team, you’ll deliver superior analytical and consulting support to consulting teams and clients in a timely manner in line with MMB’s target operating model. Additionally, you’ll provide technical support to clients and colleagues and add value to the business through project work and contribution to MMB business strategy.

We will count on you to:

  • Support the consulting team in gathering, organising, entering and analysing data to be used for various client projects
  • Partner with internal/external stakeholders to achieve the best service for clients
  • Deal with client and member queries (verbal and written), with support as appropriate in line with service level agreements
  • Champion continuous improvement within your team/location
  • Develop and maintain appropriate technical and market knowledge
  • Quality check work for junior colleagues
  • Attend client meetings as required
  • Act as a training and technical referral for colleagues

What you need to have:

  • 2+ years’ experience in either Group Risk (Group Income Protection, Group Life Assurance and Critical Illness) or a background in Healthcare
  • A good understanding of Microsoft applications such as Excel, Word and Outlook
  • Excellent written and oral communication skills
  • Ability to work with numbers
  • Excellent planning and organisation skills with the ability to work to deadlines
  • Ability to work on own and as a team player, establishing good rapport with clients and colleagues

What makes you stand out?

  • Insurance related experience
  • Industry recognised qualifications

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Senior Administrator - Employee Benefits in Birmingham employer: International Catalyst Services, LLC

At Mercer Marsh Benefits, we pride ourselves on being an exceptional employer that champions professional development and fosters a vibrant, inclusive culture. Located in Birmingham, our hybrid work model allows for flexibility while ensuring collaboration with talented colleagues, providing ample opportunities for career growth and meaningful contributions to client success. Join us to be part of a world-leading professional services company that values your well-being and encourages continuous improvement.
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Contact Detail:

International Catalyst Services, LLC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Administrator - Employee Benefits in Birmingham

✨Tip Number 1

Network like a pro! Reach out to your connections on LinkedIn or even grab a coffee with someone in the industry. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and its culture. Familiarise yourself with their recent projects and values. This will help you tailor your responses and show that you're genuinely interested in joining their team.

✨Tip Number 3

Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. This will boost your confidence and help you articulate your experience effectively during the real deal.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on being part of our awesome team at Mercer Marsh Benefits.

We think you need these skills to ace Senior Administrator - Employee Benefits in Birmingham

Analytical Skills
Consulting Skills
Technical Support
Data Analysis
Client Relationship Management
Communication Skills
Planning and Organisation Skills
Teamwork
Microsoft Excel
Microsoft Word
Microsoft Outlook
Problem-Solving Skills
Continuous Improvement
Training and Development

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Administrator role. Highlight your experience in Group Risk or Healthcare, and showcase how your skills align with what we’re looking for at Mercer Marsh Benefits.

Show Off Your Communication Skills: Since excellent written communication is key for this role, ensure your application is clear and concise. Use professional language but let your personality shine through – we want to see the real you!

Highlight Your Analytical Prowess: We’re after someone who can deliver superior analytical support. Include examples of how you've used data in past roles to make decisions or improve processes. Numbers are your friends here!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity with our team.

How to prepare for a job interview at International Catalyst Services, LLC

✨Know Your Benefits Inside Out

Make sure you brush up on your knowledge of Group Income Protection, Group Life Assurance, and Critical Illness. Being able to discuss these topics confidently will show that you're not just familiar with the terms but can also provide valuable insights.

✨Showcase Your Analytical Skills

Prepare examples of how you've used data analysis in previous roles. Whether it's through Excel or other tools, being able to demonstrate your analytical prowess will be key, especially since this role involves supporting consulting teams with data.

✨Practice Your Communication

Since you'll be dealing with client queries and internal stakeholders, practice articulating your thoughts clearly and concisely. Consider role-playing common scenarios to ensure you're ready for any verbal or written communication during the interview.

✨Emphasise Teamwork and Leadership

As a senior member of the team, you'll need to show that you can lead and support junior colleagues. Prepare to discuss your experience in mentoring or training others, as well as how you foster collaboration within a team.

Senior Administrator - Employee Benefits in Birmingham
International Catalyst Services, LLC
Location: Birmingham
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