As a ServiceNow Developer at IBM, you will contribute to the delivery of ServiceNow solutions across UK public-sector programmes. Working with government departments and public-sector organisations, you will develop and configure secure, scalable and maintainable ServiceNow solutions that meet business requirements and align with platform best practice.
You will work closely with ServiceNow consultants, architects, developers, project managers and client stakeholders throughout the delivery lifecycle, supporting solution design, development, testing, deployment and ongoing platform enhancement.
Key Responsibilities
- Translate functional and technical requirements into robust ServiceNow solutions and development tasks.
- Develop and configure ServiceNow applications, workflows, automation, integrations and platform functionality.
- Develop using JavaScript, Business Rules, Client Scripts, Script Includes, UI Actions, UI Policies, ACLs and Flow Designer.
- Develop and support REST/SOAP integrations, APIs and IntegrationHub solutions.
- Configure and develop custom and scoped applications, including tables, forms, data models and reusable components.
- Work with architects and senior developers to deliver scalable, maintainable and upgrade-safe solutions.
- Follow a configuration-first approach, minimising unnecessary customisation and adhering to ServiceNow development best practices.
- Perform unit testing, debugging, troubleshooting and performance optimisation.
- Support deployment, release management, post-go-live enhancements and ServiceNow upgrades.
- Participate in Agile delivery activities including sprint planning, backlog refinement, development, testing, reviews and retrospectives.
- Collaborate effectively with technical and non-technical stakeholders to understand requirements and resolve issues.
- Maintain clear technical documentation and contribute to knowledge transfer.
- Support continuous improvement, automation and platform optimisation initiatives.
- Ensure development activities comply with IBM, client and UK public-sector security, governance and compliance requirements.
- Maintain and comply with UK SC Security Clearance requirements when working on sensitive public-sector programmes.
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ServiceNow Developer - SC Clearance Required in Manchester employer: International Business Machines Corporation
At IBM CIC in London, we pride ourselves on fostering a culture of innovation and continuous learning, where your unique skills are valued and encouraged. With a strong emphasis on employee growth through extensive training opportunities, mentoring, and a commitment to diversity and inclusion, we create an environment that not only supports work-life balance but also empowers you to make a meaningful impact in the cybersecurity field. Join us to collaborate with industry leaders and drive transformative change for our clients while enjoying competitive benefits and a supportive workplace.
Contact Details:
International Business Machines Corporation Recruitment Team
