At a Glance
- Tasks: Lead communications for schools and stakeholders, ensuring timely and clear messaging.
- Company: Join the International Baccalaureate, a global leader in education services.
- Benefits: Enjoy competitive salary, flexible working, generous leave, and professional development opportunities.
- Other info: Dynamic role with a commitment to diversity and innovation in a supportive environment.
- Why this job: Make a real impact on education while empowering communities worldwide.
- Qualifications: Degree qualified with experience in communications leadership and team management.
The predicted salary is between 50000 - 65000 £ per year.
Salary: Competitive
Job Type: Permanent, Full-Time, 37.5 hours per week
Location: IB (International Baccalaureate®) Global Centre, Cardiff or The Hague
Hybrid working opportunity
About the IB
The International Baccalaureate provides world-class educational services to over 6,000 schools across more than 160 countries. A career with the IB is not just a job; it’s an opportunity to work with an innovative world leader in education services where we empower our employees to thrive and make a difference.
About the Role
The International Baccalaureate Organisation (IBO) has set itself a strategic goal that it will, by 2032, enrich the education of 5 million young people per year from more globally representative communities in ways that enable human and planetary flourishing. The Department of Marketing & Communications plays a key role in supporting the expansion of the IBO's reach and impact, promoting its thought leadership, programs, services, and community initiatives to contribute to narrowing the learning gaps worldwide.
The Head of Stakeholder Communications leads the team that oversees communications directed towards schools and the wider IB community of stakeholders, including, but not limited to, teachers, administrators, students, and higher education institutions. It also leads our efforts to communicate with school groups, districts and systems, as well as our work with universities and other external education partners. This requires proactively keeping stakeholders informed across a wide range of relevant topics, including planned updates on operational matters such as assessments and results, as well as changes to what is happening, when, and why. The role also provides schools with the messaging, tools and resources they need to plan and keep their own communities, including students and parents, informed of IB-related developments and how changes to teaching, learning and assessment will improve the IB educational experience.
Key Responsibilities
- Design and develop strategies for all schools’ communications in collaboration with colleagues operating at a global, regional or sub-regional level who have responsibility for school success.
- Oversee the implementation of communications plans for a portfolio, including updates on changes to teaching, learning and assessment, the impact of strategic initiatives on schools and educators, and communications from the IB in response to external events which impact school communities.
- Establish global standards, guidelines and processes to ensure communications are accurate, timely, culturally appropriate and position the IB as a supportive partner to schools and school leaders.
- Support the Head of External Communications and team in managing crisis communications where schools and school communities are impacted.
- Lead the Stakeholder Communications team, providing mentorship, support and guidance to support team development, fostering a culture of continuous improvement and creativity.
- Ensure communications align with IB brand and tone of voice, while enabling appropriate localisation to reflect market context and audience needs.
- Ensure activities are delivered efficiently and effectively, managing budgets, performance metrics and resources to achieve measurable outcomes.
- Contribute to the creation, collection and curation of powerful, engaging stories and content that nurture vibrant communities and enhance the IB’s reputation for enriching the lives of learners and educators across the globe.
About You
- Degree qualified. A Master’s qualification would be an advantage.
- Experience in communications leadership roles within complex organisations, global or multi-regional experience.
- Proven track record in defining and implementing communications strategies, operating models, and transformation initiatives.
- Outstanding communication skills, especially listening.
- Able to distil complex information into clear, accessible messaging and language.
- Excellent written and verbal English. French and Spanish would be an advantage.
- Experience in building, inspiring and leading high-performing teams.
- An agile problem solver with an understanding of how to operate in a resource-constrained environment.
- Able to build strong collaborative relationships and drive outcomes.
- Commitment to innovation, including the opportunities to enhance communications effectiveness through AI.
In addition to your salary, we offer an attractive range of benefits including:
- Location: Cardiff
- 10% employer pension contribution from first day of employment (minimum contribution required from yourself is 3%)
- 30 Days annual leave, plus public holidays
- 10 Days work from anywhere leave (per calendar year)
- Flexible working hours with our core hours as 10am-12pm and 2pm-3pm, 37.5 hours per week
- Enhanced family friendly benefits
- Life assurance 4x annual salary
- Paid volunteering leave (one day per calendar year)
- Flexible benefits allowance at 1.5% of your annual salary
- Excellent continuous professional development
- Health and wellness schemes
- Disability Confident Employer
- Cycle to Work scheme
- Discounts on a range of products, including days out and Gym Memberships
- Cash back opportunities available from a wide range of retailers
- Employee Assistance Programme
- Free onsite parking
- Location: The Hague
- Flexible benefits allowance equivalent to 1.5% of Annual Salary to spend on benefits or as addition to salary
- Flexible working (core hours are 10am-3.30pm), 40 hours per week
- 30 days annual leave
- Bicycle scheme
- IB Pension
- Life insurance 2x annual salary
- Travel and work from home allowance
- Health insurance allowance
- Disability insurance
- Excellent continuous professional development
Applications will be accepted until 11.55pm BST, 19 June 2026. We are committed to building a working environment that values respect, diversity, and compassion. The International Baccalaureate is proud to be an equal opportunities employer, and we welcome applications from all qualified applicants. As a global employer, we adhere to all relevant employment legislation in the countries in which we operate, and we’re happy to provide any reasonable support or adjustments as needed to ensure applicants can fully participate in our recruitment process.
Head of Stakeholder Communications in Cardiff employer: International Baccalaureate
The International Baccalaureate (IB) is an exceptional employer, offering a dynamic work environment at its Global Centre in Cardiff or The Hague, where innovation and collaboration thrive. With a strong commitment to employee development, competitive benefits including generous leave policies, flexible working arrangements, and a focus on diversity and inclusion, the IB empowers its staff to make a meaningful impact in global education. Join us to be part of a mission-driven organisation that values creativity and fosters professional growth while enriching the lives of learners worldwide.
Contact Details:
International Baccalaureate Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Head of Stakeholder Communications in Cardiff
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the IB through LinkedIn or other platforms. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for interviews by researching the IB's recent initiatives and challenges. Show us that you’re not just interested in the role, but also passionate about the mission and values of the organisation.
✨Tip Number 3
Practice your communication skills! As the Head of Stakeholder Communications, you’ll need to convey complex ideas clearly. Try mock interviews with friends or use online resources to sharpen your delivery.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the IB team!
We think you need these skills to ace Head of Stakeholder Communications in Cardiff
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to reflect the specific skills and experiences that align with the Head of Stakeholder Communications role. We want to see how your background fits into our mission at the IB!
Showcase Your Communication Skills:Since this role is all about communication, highlight your ability to distil complex information into clear messages. Use examples from your past experiences to demonstrate how you've successfully engaged stakeholders.
Be Authentic:Let your personality shine through in your application! We value authenticity and want to get a sense of who you are beyond just your qualifications. Share your passion for education and how you can contribute to our goals.
Apply Through Our Website:For the best chance of success, make sure to submit your application through our official website. This helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at International Baccalaureate
✨Know Your Stakeholders
Before the interview, take some time to research the various stakeholders the International Baccalaureate interacts with. Understand their needs and how effective communication can bridge gaps. This will show your potential employer that you’re proactive and ready to hit the ground running.
✨Showcase Your Communication Skills
As the Head of Stakeholder Communications, your ability to convey complex information clearly is crucial. Prepare examples from your past experiences where you successfully simplified intricate topics for diverse audiences. This will demonstrate your expertise in crafting accessible messaging.
✨Demonstrate Leadership Experience
Be ready to discuss your experience in leading high-performing teams. Share specific instances where you inspired and mentored your team, fostering a culture of creativity and continuous improvement. This will highlight your capability to lead the Stakeholder Communications team effectively.
✨Align with IB's Values
Familiarise yourself with the IB’s mission and values. During the interview, express how your personal values align with theirs, especially regarding innovation and commitment to education. This connection can set you apart as a candidate who truly understands and embodies the organisation's ethos.
