At a Glance
- Tasks: Join the IB team to enhance digital assessment processes and support global examination delivery.
- Company: Work for a leading global organisation dedicated to education and positive change.
- Benefits: Enjoy competitive salary, generous leave, flexible hours, and professional development opportunities.
- Other info: Hybrid working model with occasional weekend work and on-call support during exam weeks.
- Why this job: Be part of a transformative project that impacts students worldwide and drives innovation in education.
- Qualifications: Degree or relevant experience, strong analytical skills, and proficiency in Microsoft Office.
The predicted salary is between 28000 - 28000 € per year.
Salary: Circa £28,000 per annum
Job Type: Permanent, Full Time, 37.5 hours
Location: IB (International Baccalaureate®) Global Centre, Cardiff
Hybrid working opportunity (working from the office at least once per week)
About the IB
If you're looking to work for a global organisation with a meaningful mission, and with colleagues all over the world, then the International Baccalaureate® (IB) may have the ideal opportunity for you! The International Baccalaureate provides world-class educational services to over 5,700 schools across 162 countries. A career at IB is not just a job; it’s an opportunity to work with an innovative world leader in education services and contribute to our mission of creating a better and more peaceful world.
About the Job
This is an exciting opportunity within the IB Assessment and Operations team, contributing directly to the innovative Digital Assessment project. As an Assessment Operations Analyst (Digital Assessment), you’ll play a pivotal role in a transformational initiative that is redefining how our Diploma and Career Related Programme examinations are delivered and experienced globally. By embracing digital technologies and new approaches, you will help to streamline and enhance the efficiency, security, and accessibility of examination sessions.
As a key player in this digital transformation, you will work with teammates to optimise processes, participate in essential User Acceptance Testing (UAT) activities, and develop expertise in the DPCP Digital Examination System. You will play a leading role in delivering smooth technical support to schools and students globally, from familiarisation activities through to the high-stakes live DPCP examinations and your work will place you at the heart of a dynamic and forward-thinking project, driving positive change across the organization.
Responsibilities
- Configuration of examination session data to operational, regulatory and contractual deadlines.
- Contribute to the development and maintenance of guidance and Standard Operating Procedures (SOPs) relating to examination delivery.
- Support User Acceptance Testing (UAT) and operational readiness activities for system changes, including test execution and defect logging.
- Monitoring progress of session activities to ensure on time delivery of results.
- Collate and analyse assessment related data.
- Respond to queries and provide operational and technical support to schools.
- Maintain comprehensive and accurate operational records relating to digital examination delivery, incidents, exceptions and stakeholder contact.
- Contribute to the continuous improvement of business as usual processes and post examination session analysis.
- Contribute to post results issue activities such as enquiries upon results and material provision.
Qualifications
- A degree or equivalent and/or relevant work experience.
- Strong analytical and problem-solving skills.
- Excellent knowledge of Microsoft Office applications.
- Vitality to implement change, with the ability to prioritize tasks and work in smarter more focused ways.
- Demonstrable ability to communicate well across all levels of an organization, with the ability to build and foster working relationships with both internal and external stakeholders.
- Evidence of communicating effectively with stakeholders on complex, technical and sensitive matters.
- Experience working with digital systems and platforms in an operational context.
- Delivery of quality outcomes within defined deadlines.
Other Special Requirements:
- Occasional weekend working is essential, in April, May, October and November, along with the ability to work flexibly across time zones to meet business needs.
- Provision of on-call support (outside normal working hours) will be required during the examination weeks.
- Fluency in French and/or Spanish is desirable.
In addition to your salary, we offer an attractive range of benefits including:
- 10% employer pension contribution
- Enhanced family friendly benefits
- 25 Days annual leave, plus public holidays, with the choice to buy up to 5 days additional annual leave
- Life assurance 4x annual salary
- Flexible working hours
- Paid volunteering leave
- Excellent continuous professional development
- 1.5 % Flexible benefits allowance
- Health and wellness schemes
- Cycle to Work scheme
- Discounts on a range of products, including days out
- Cash back opportunities available from a wide range of retailers
- Employee Assistance Programme
- Free on-site car parking
Applications are being received until 31 May 2026
Opportunity & Belonging
We are committed to building a working environment that values respect, diversity, and compassion. The International Baccalaureate is proud to be an equal opportunities employer, and we welcome applications from all qualified applicants. As a global employer, we adhere to all relevant employment legislation in the countries in which we operate, and we’re happy to provide any reasonable support or adjustments as needed to ensure applicants can fully participate in our recruitment process.
Assessment Operations Analyst - Digital Assessment in Cardiff employer: International Baccalaureate
The International Baccalaureate (IB) is an exceptional employer, offering a dynamic work environment at its Global Centre in Cardiff, where employees are empowered to contribute to meaningful educational initiatives worldwide. With a strong commitment to employee growth, the IB provides extensive professional development opportunities, flexible working arrangements, and a comprehensive benefits package that includes generous leave, wellness schemes, and a supportive culture that values diversity and respect. Join us to be part of a transformative digital assessment project that not only enhances examination delivery but also makes a positive impact on education globally.
Contact Detail:
International Baccalaureate Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Assessment Operations Analyst - Digital Assessment in Cardiff
✨Tip Number 1
Network like a pro! Reach out to current or former employees at IB through LinkedIn or other platforms. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by understanding the Digital Assessment project inside out. We should be ready to discuss how our skills align with their mission of creating a better world through education.
✨Tip Number 3
Show off our analytical skills! Be ready to share examples of how we've tackled complex problems in the past. This role is all about optimising processes, so let’s highlight our relevant experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our application to match the job description perfectly.
We think you need these skills to ace Assessment Operations Analyst - Digital Assessment in Cardiff
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Assessment Operations Analyst role. Highlight your relevant experience and skills that align with the job description, especially your analytical and problem-solving abilities.
Showcase Your Digital Skills:Since this role involves working with digital systems, don’t forget to mention any experience you have with digital platforms or technologies. We want to see how you can contribute to our innovative Digital Assessment project!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language to communicate your qualifications and experiences, making it easy for us to see why you’d be a great fit for the team.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at International Baccalaureate
✨Know Your Digital Assessment Stuff
Make sure you understand the basics of digital assessment and how it impacts examination delivery. Familiarise yourself with the IB's mission and values, as well as the specifics of the DPCP Digital Examination System. This will show your genuine interest in the role and help you answer questions more confidently.
✨Show Off Your Analytical Skills
Prepare to discuss examples of how you've used your analytical and problem-solving skills in previous roles. Think about specific situations where you had to analyse data or troubleshoot issues, especially in a digital context. This will demonstrate your capability to handle the responsibilities of the Assessment Operations Analyst position.
✨Communicate Like a Pro
Since this role involves liaising with various stakeholders, practice articulating complex ideas clearly and concisely. You might be asked to explain technical concepts, so being able to communicate effectively is key. Consider doing mock interviews with friends or family to refine your communication style.
✨Be Ready for Flexibility Questions
Given the nature of the job, be prepared to discuss your availability for occasional weekend work and flexibility across time zones. Highlight any past experiences where you've successfully managed similar demands, showing that you're adaptable and committed to meeting the needs of the organisation.
