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- Tasks: Lead corporate strategy and enhance customer experience for a global airline.
- Company: A leading global airline group with a focus on innovation.
- Benefits: Dynamic work environment, career growth, and opportunities to make an impact.
- Why this job: Shape the future of travel and elevate customer experiences in a strategic role.
- Qualifications: Degree, strategic experience, and strong interpersonal skills.
- Other info: Join a team dedicated to innovation and customer-centric initiatives.
The predicted salary is between 36000 - 60000 £ per year.
A leading global airline group is seeking a professional to develop their corporate strategy and manage customer-centric initiatives. The role involves overseeing brand positioning, collaborating with operating companies, and analyzing customer insights to enhance business performance.
Ideal candidates will have a degree, track record in strategic roles, and strong interpersonal skills. This position offers the opportunity to work in a dynamic environment focused on innovation and strategic growth.
Group Strategy & Brand, Customer Experience Lead in West Drayton employer: International Airlines Group (IAG)
Contact Detail:
International Airlines Group (IAG) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Group Strategy & Brand, Customer Experience Lead in West Drayton
✨Tip Number 1
Network like a pro! Reach out to people in the airline industry or those who work in strategy roles. A friendly chat can open doors and give you insights that might just land you that interview.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience in customer-centric initiatives and brand positioning. This will help you stand out when you get the chance to showcase your expertise.
✨Tip Number 3
Stay updated on industry trends! Follow news about the airline sector and customer experience innovations. Being knowledgeable will not only impress during interviews but also help you tailor your approach to the company's needs.
✨Tip Number 4
Apply through our website! We make it easy for you to find and apply for roles that match your skills. Plus, it shows you're genuinely interested in joining our team and contributing to our strategic growth.
We think you need these skills to ace Group Strategy & Brand, Customer Experience Lead in West Drayton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Group Strategy & Brand, Customer Experience Lead role. Highlight any strategic roles you've held and how they relate to customer-centric initiatives.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you the perfect fit for enhancing our brand positioning and customer experience.
Showcase Your Interpersonal Skills: Since this role involves collaboration with various operating companies, be sure to highlight your strong interpersonal skills. Share examples of how you've successfully worked in teams or led initiatives in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in a dynamic environment focused on innovation and strategic growth.
How to prepare for a job interview at International Airlines Group (IAG)
✨Know Your Strategy
Make sure you understand the airline's current corporate strategy and how it positions itself in the market. Research their recent initiatives and be ready to discuss how your experience aligns with their goals.
✨Customer-Centric Mindset
Prepare examples of how you've successfully implemented customer-centric initiatives in previous roles. Highlight your ability to analyse customer insights and translate them into actionable strategies that enhance business performance.
✨Collaborative Spirit
This role involves working closely with various operating companies, so be ready to showcase your interpersonal skills. Think of instances where you've collaborated across teams to achieve a common goal and how you navigated any challenges.
✨Embrace Innovation
The airline industry is all about innovation, so come prepared with ideas on how to drive strategic growth. Share your thoughts on emerging trends in customer experience and how they could be applied to enhance the brand's positioning.
