At a Glance
- Tasks: Manage commercial property claims from start to finish, ensuring great outcomes.
- Company: Join Guild Insurance, a trusted Australian insurer with over 60 years of experience.
- Benefits: Enjoy competitive pay, hybrid work options, and a focus on personal wellbeing.
- Other info: Be part of a collaborative team that values your ideas and growth.
- Why this job: Make a real impact while supporting professionals and communities across Australia.
- Qualifications: Experience in managing commercial property claims and strong negotiation skills.
The predicted salary is between 30000 - 40000 £ per year.
About Guild Insurance
Guild Insurance is a proudly Australian‑owned insurer with over 60 years of experience supporting professionals and businesses across the country. We partner with over 40 industry associations to deliver specialised, industry‑informed insurance solutions, and we’re trusted by more than 110,000 customers nationwide. Known for our strong customer focus, deep sector relationships, and commitment to innovation, Guild is a respected leader in professional indemnity and business insurance for allied health and community‑focused sectors.
How we’ll thrive together
At Guild Insurance, we thrive together by staying connected to work that matters and supporting each other to grow. Our people are purpose driven, curious and care deeply about the impact they make as we protect those who protect others and support the communities who rely on them. You’ll be part of a team shaped by collaboration, respect and continuous learning, where your contribution is valued, your development is encouraged and your success is celebrated.
About you
- Experience managing commercial property claims within a general insurance environment
- End-to-end claims management experience, including coverage assessment, decision-making and settlement
- Strong policy interpretation skills and confidence managing complex claims and stakeholders
- Able to negotiate outcomes, manage escalations and deliver strong customer outcomes
- Candidates with significant residential property claims experience may also be considered
- Self-sufficient, organised and comfortable working autonomously
What you'll be doing
- Own a portfolio of commercial property claims from lodgement through to settlement, with genuine accountability for outcomes
- Tackle complex and varied claims, applying your judgement to make sound coverage and claim decisions
- Partner with brokers, assessors, builders, repairers and customers to drive claims forward and deliver great outcomes
- Use your technical expertise to investigate, problem solve and develop strategies that balance customer and commercial considerations
- Take ownership of escalated matters, confidently navigating challenges and driving practical resolutions
- Build trusted relationships with stakeholders and become a key point of contact throughout the claims journey
- Contribute to a collaborative, high-performing team where your ideas, experience and development are valued
What we offer:
We offer a competitive remuneration package plus a hybrid working arrangement, providing flexibility for staff to balance work and life by operating from both the office and home. Together, these initiatives are designed to promote both professional achievement and personal wellbeing. Note this role can be based in Sydney or Melbourne.
Next steps
If you are looking to join a company that values your contribution, celebrates your success and supports your growth, we would love to hear from you. Confidential enquiries can be addressed to AJ at recruitment@guildgroup.com.au. Please do not apply via email.
Commercial Property Claims Specialist - Parental leave contract employer: Internal Job Search
Guild Insurance is an exceptional employer that prioritises the growth and wellbeing of its employees, offering a competitive remuneration package and a flexible hybrid working arrangement. With a strong focus on collaboration and continuous learning, you will be part of a supportive team that values your contributions and celebrates your successes, all while making a meaningful impact in the community. Located in vibrant Sydney or Melbourne, Guild Insurance provides a dynamic work environment where your expertise in commercial property claims can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Property Claims Specialist - Parental leave contract
✨Tap into Local Agencies
For temporary roles like the one at Internal Job Search, don't overlook local recruitment agencies that specialise in the insurance sector. They often have inside info on your local market and can help you get your foot in the door quicker!
✨Seasonal Opportunities Are Gold
Insurance companies often ramp up staffing for specific seasons, especially during peak times like annual policy renewals. Keep an eye out for those temporary gigs and be ready to jump in. Make sure you’re on our website regularly to catch those listings!
✨Network with Industry Pros
Join insurance-focused online platforms and forums to connect with professionals who can share insider tips about temporary roles. Attend local industry meetups or workshops to widen your network; sometimes it’s all about who you know!
✨Showcase Your Flexibility
For temp roles, employers are often looking for candidates who can hit the ground running. Highlight any previous experience you have in fast-paced environments on your profile or during interviews, so Internal Job Search knows you can adapt quickly to their needs!
We think you need these skills to ace Commercial Property Claims Specialist - Parental leave contract
Some tips for your application 🫡
Highlight Relevant Certifications:In the insurance world, having the right qualifications can set you apart. If you've got any certifications like Cert CII or other relevant credentials, make sure they're front and centre on your CV. It shows you're committed to the industry and ready to hit the ground running!
Showcase Your Customer Service Skills:Insurance is all about helping clients through tricky times. Use your application to mention your previous customer service experience or soft skills like problem-solving and empathy. These are crucial for any temporary role in the insurance sector, so don’t shy away from flexing these muscles!
Tailor Your CV for the Temp Role:For a temporary position, it's all about demonstrating your ability to adapt quickly. Tailor your CV to highlight experiences that show you can jump in and make an impact immediately. Mention short projects, freelance gigs, or any fast-paced roles that show you thrive in dynamic environments.
Be Clear About Availability:In your cover letter, clearly state your availability for the temporary role. Since this is a short-term gig, emphasising your flexibility and readiness to start immediately can really catch Internal Job Search's eye. Remember, they need someone who can fit right in, so make it easy for them to see you as that person!
How to prepare for a job interview at Internal Job Search
✨Master the Basics of Underwriting
Since you're aiming for a temporary role in insurance, brush up on the basic principles of underwriting. Be ready to discuss how you would assess risks and make simple decisions on policy issuance, as these are likely to come up in technical questions.
✨Familiarise Yourself with Relevant Regulations
Insurance is heavily regulated, so it helps to be familiar with key regulations that affect the industry. Bring up any specific legislation you're aware of and how it could impact your work at Internal Job Search. This shows you're engaged and knowledgeable.
✨Highlight Your Flexibility
As it's a temporary position, it's crucial to stress your adaptability. Talk about previous experiences where you had to pick up new tasks quickly or adjust to changing needs. Employers will appreciate your willingness to jump in and get the job done without a long onboarding process.
✨Prepare to Discuss Claims Processing
Be ready to dive into discussions around claims processing, as this might be a big part of your role. Bring along examples of how you've approached problem-solving in past roles, especially if you've dealt with customer claims or insurance queries before. It's a great way to show your relevant experience.
