IMPACT Facilitator in Cardiff

We have an amazing opportunity to join our growing team as IMPACT Facilitators and Senior Strategic Improvement Coaches (Demonstrators). As IMPACT moves into the fourth year of its delivery phase, these exciting roles have been created to work on our 2026/27 projects across the UK. Successful candidates will play a pivotal part in helping to get evidence of what works used in adult social care to improve services and lives.

To apply, you must:

• Send a CV and cover letter, clearly detailing the role, project and location you are applying for in the subject of the email. Your cover letter should be no more than two sides of A4, drawing attention to the key skills, values and experiences you would bring to the role, if successful, and the ways in which your CV fits with the requirements of the role and the host setting.
• If you wish to apply for more than one role, please submit one CV plus one cover letter per role you wish to be considered for.
• Complete our mandatory additional information form. Applicants that do not complete the form will not be considered.

The deadline for applications is Friday, 26th June 2026. Informal enquiries can be sent to [contact email]. Interviews are likely to be held during the week commencing 13th July 2026. Shortlisted candidates invited to online interview will be asked to prepare a short presentation about the challenges and opportunities of the role and project they are applying to.

Due to the nature of the work undertaken in this role, all successful applicants will be subject to a satisfactory DBS enhanced clearance prior to appointment. As part of IMPACT’s commitment to equality, diversity and inclusion, we are particularly keen to receive applications from people from black and minority ethnic communities and will be operating the ‘Rooney’ rule. We are also keen to receive applications from people who have lived experience of drawing on care and support, are carers or are front-line practitioners, as well as from people who have experience of working with groups whose voices are seldom heard.

We value diversity and inclusion at the University of Birmingham and welcome applications from all sections of the community and are open to discussions around all forms of flexible working. If travel is agreed to locations other than the normal place of work, travel will be reimbursed between the place of work and the location.

Facilitators: Part time 0.5/50% Fixed term contract (12 months, target start date September 2026) Salary: Min - £33,020 FTE Max - £46,049 FTE (50% for this post) Closing date: Friday 26th June 2026.

Positions are offered at 50% FTE for 12 months. While successful candidates may wish to be directly employed by a lead University, the nature of the roles also makes them ideal for possible secondments from policy, practice or applied research. Posts are typically based in the host organisation (a local service or social care organisation) across the four nations. Post holders will work with these organisations and with our Facilitator co-leads Karen Watchman and Kathryn Mackay, as well as IMPACT’s broader team and other partners.

While these are part-time posts, successful applicants will be expected to attend fortnightly meetings with the broader IMPACT team where possible – these are held on Monday mornings (11am‑12), for one hour. Facilitator team meetings are held online fortnightly on Wednesdays (4‑5pm).

The Topics and Locations: Supporting older carers and their families, Ystradgynlais, Powys – Credu, Wales. The post is based with Credu in Ystradgynlais with occasional travel to Welshpool. The role is hybrid with home working possible by agreement to meet the needs of the service. However, due to the community development nature of the role, the successful candidate is required to be available in Ystradgynlais for up to 2.5 days per week as required.

At Credu, the mission is to empower carers to thrive alongside their caring responsibilities. Timely, tailored support is vital for carers to maintain their wellbeing and continue in their caring roles. When carers feel heard, valued, and have space to work towards their own outcomes, their wellbeing improves. Taking a strength-based approach, the IMPACT Facilitator will engage with local communities in Ystradgynlais to co-develop a carer peer support service providing informal support and respite for older carers and their families. This will build on previous work in Welshpool. By co-producing this work, and understanding the most significant changes experienced, the aim is to reduce demand on crisis services, improve mental health outcomes, and build sustainable, strength-based care systems. When carers are empowered to shape the support they receive, outcomes are better for individuals, families, and the wider community.

Applications may be submitted in Welsh, and an application submitted in Welsh will not be treated less favourably than an application submitted in English.