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For Companies At a Glance
- Tasks: Lead and mentor a team of QA Engineers to ensure high-quality telephony services.
- Company: Join Intermedia, a leading cloud communications provider with a vibrant culture.
- Benefits: Enjoy a supportive environment, career growth, and the chance to make a real impact.
- Other info: Diversity and inclusion are at our core; we value every individual.
- Why this job: Be part of a fast-paced team where your voice matters and innovation thrives.
- Qualifications: Experience in QA leadership and strong testing skills required.
The predicted salary is between 55000 - 65000 £ per year.
About Intermedia
Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back!
Key Responsibilities
- Technical Leadership & Team Management
- Lead, mentor, and develop a team of QA Engineers supporting the HPBX Telephony system.
- Set clear goals, priorities, and performance expectations for the QA team.
- Conduct regular one-to-ones and skills development planning.
- Foster a culture of quality, accountability, and continuous improvement.
- Define and own the QA strategy for the HPBX Telephony platform.
- Establish and maintain QA best practices, standards, and documentation.
- Drive continuous improvement in testing processes, tools, and methodologies.
- Ensure quality is embedded early in the SDLC (shift-left approach).
- Testing & Delivery
- Oversee test planning, execution, and reporting for releases and hotfixes.
- Ensure adequate coverage across functional, regression, integration, system, and UAT testing.
- Review and provide input for sign off on releases from a quality perspective.
- Process & Collaboration
- Partner with Product Management, Engineering, and DevOps to align quality goals with business priorities.
- Ensure tests are stable, maintainable, and provide fast feedback.
- Represent Quality Assurance in planning, design, and architecture discussions.
Skills, Knowledge & Expertise
- Technical Leadership & Team Management
- Proven experience in a QA leadership or senior QA role.
- Strong background in testing complex systems, preferably in Telephony, VoIP, or communications platforms.
- Experience with manual and automated testing methodologies.
- Solid understanding of SDLC, Agile, and CI/CD environments.
- Experience leading test planning and release sign-off.
- Strong people management and coaching skills.
- Excellent communication and stakeholder management abilities.
- Technical Skills
- Experience testing APIs, backend services, and distributed systems.
- Familiarity with SIP, VoIP concepts, or telephony architectures (highly desirable).
- Experience with test management tools (e.g. Jira, TestLink, X-ray, or similar).
- Experience with test automation frameworks and tools.
- Strong defect analysis and troubleshooting skills.
- Leadership & Soft Skills
- Effective communication skills with the ability to influence cross-functional teams.
- Experience balancing hands-on work with team leadership responsibilities.
- Ability to make pragmatic decisions in fast-paced, high-availability environments.
- Passion for quality assurance and continuous improvement.
Diversity, Inclusion, and Equal Opportunity
We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, colour, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law. We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company.
Team Lead, Quality Assurance employer: Intermedia Intelligent Communications
Contact Detail:
Intermedia Intelligent Communications Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Lead, Quality Assurance
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry meetups. You never know who might have the inside scoop on job openings at Intermedia or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Intermedia's culture and values. Show us how your experience aligns with our fast-paced environment and teamwork ethos. We love candidates who can demonstrate their passion for quality assurance!
✨Tip Number 3
Practice common interview questions, especially those related to QA leadership and testing methodologies. Be ready to share specific examples of how you've led teams and improved processes in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're genuinely interested in joining the Intermedia family.
We think you need these skills to ace Team Lead, Quality Assurance
Some tips for your application 🫡
Show Your Passion for Quality: When writing your application, let us see your enthusiasm for quality assurance! Share specific examples of how you've driven quality in past roles, especially in fast-paced environments like ours.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with testing complex systems, particularly in telephony or VoIP. We want to see how your skills align with our needs!
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to see your key achievements and skills at a glance.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Intermedia Intelligent Communications
✨Know Your Stuff
Make sure you brush up on your knowledge of QA methodologies, especially in the context of telephony and VoIP systems. Be ready to discuss your experience with manual and automated testing, as well as any specific tools you've used like Jira or TestLink.
✨Show Your Leadership Skills
Since this role involves leading a team, be prepared to share examples of how you've successfully managed and mentored QA engineers in the past. Highlight your ability to set clear goals and foster a culture of quality and accountability within your team.
✨Communicate Effectively
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently, especially when discussing how you would collaborate with cross-functional teams like Product Management and Engineering to align quality goals with business priorities.
✨Emphasise Continuous Improvement
Intermedia values continuous improvement, so come ready to discuss how you've driven enhancements in testing processes and methodologies in your previous roles. Share specific examples of how you've implemented best practices and improved QA standards.