Technical Recruiter - UK in Newport, Wales

Intermedia is a leading provider of Intelligent Cloud Communications, bringing together voice, video, collaboration, contact center, AI-enabled capabilities, and security into a seamless, enterprise-grade platform. Our technology helps organizations connect smarter, work better, and stay secure—leveraging intelligence and automation to improve how businesses communicate.

At Intermedia, your voice matters. We move fast, hold ourselves accountable, and genuinely have each other’s backs. Many of our people have built long, meaningful careers here—10, 15, even 20+ years—because they’re challenged, trusted, and empowered to make an impact.

If you thrive in a high-growth, technology-driven environment and love building world-class teams, we’d love to meet you.

The Role

We are seeking an experienced Talent Partner – Technical Recruiting to join our small but mighty recruiting team. This is a high-impact role responsible for hiring technical talent that directly supports Intermedia’s AI-powered Intelligent Communications platform and global growth.

You will lead full-cycle technical recruiting across North America, Portugal, the UK, Europe, and Japan, partnering closely with hiring leaders to deliver exceptional talent at scale. This role requires a proven track record in complex, multi-region technical hiring and the ability to operate as a trusted advisor in a fast-paced SaaS and AI-enabled technology environment.

What You’ll Do

• Act as a strategic talent partner supporting technical recruiting across the US and international regions, including North America, Portugal, the UK, Europe, and Japan.
• Own end-to-end technical recruiting for roles across engineering, cloud infrastructure, security, DevOps, product, and AI-adjacent disciplines supporting Intelligent Communications platforms.
• Develop a deep understanding of Intermedia’s AI-enabled products, cloud technologies, and business objectives to effectively assess and attract top technical talent.
• Partner with leaders hiring for teams working on AI-driven features such as automation, analytics, intelligent routing, and platform optimization.
• Deliver an outstanding candidate experience while serving as a strong brand ambassador for Intermedia globally.
• Consistently deliver results by identifying, qualifying, and closing candidates with strong technical capabilities and alignment to Intermedia’s culture.
• Design and execute creative sourcing strategies leveraging LinkedIn Recruiter, AI-assisted sourcing tools, direct sourcing, referrals, market mapping, and targeted recruiting campaigns.
• Build and maintain a high-quality, high-volume pipeline of technical candidates across multiple geographies and time zones.
• Partner closely with hiring managers, HR Business Partners, and leadership to provide data-driven recruiting insights, workforce planning, and market intelligence.
• Ensure hiring managers leverage best practices in interview design, structured evaluation, and behavioral interviewing.
• Serve as the primary point of contact for candidates throughout the recruiting lifecycle, ensuring transparency and timely communication.
• Provide regular recruiting updates, metrics, and insights to stakeholders, including senior leadership.
• Track, analyze, and optimize recruiting metrics using AI-enabled recruiting analytics to ensure quality, speed, and scalability.
• Maintain awareness of the competitive talent landscape, especially within AI-driven SaaS, cloud communications, UCaaS, and CCaaS markets.
• Demonstrate working knowledge of immigration and work authorization considerations.
• Manage reference checks for final-stage candidates.

What You Bring

• BA/BS degree or equivalent experience.
• 5–8 years of proven technical recruiting experience, with a strong track record of success in full-cycle recruiting success, leveraging AI-driven tools to source, engage, and close top technical talent.
• Demonstrated experience recruiting for technology-driven and AI-enabled organizations, preferably within SaaS, cloud communications, UCaaS, CCaaS, or related industries.
• Global recruiting experience across multiple regions, including North America, Portugal, the UK, Europe, and Japan.
• Ability to quickly learn and clearly articulate complex technical and AI-related roles, technologies, and business needs.
• Experience leveraging AI-powered recruiting tools for sourcing, screening, pipeline management, or recruiting analytics.
• Strong sense of urgency with the ability to balance speed, quality, and candidate experience.
• Results-oriented mindset with a history of meeting or exceeding hiring goals and performance metrics.
• Comfort partnering with senior leaders and highly technical hiring managers.
• Ability to operate effectively in a fast-paced, high-growth, and sometimes ambiguous environment.
• Excellent written and verbal communication skills.
• Collaborative, proactive, and solutions-oriented approach with a positive, can-do attitude.

Diversity, Inclusion & Equal Opportunity

Intermedia is an equal opportunity employer. We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other status protected by applicable law. We are committed to building a diverse and inclusive workplace where everyone belongs.