DevOps Engineer (Deployment)

About Intermedia

Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back!

About the Role:

We are looking for a Deployment DevOps Engineer to own and improve application deployment processes across environments. You will build and maintain deployment pipelines primarily using Octopus Deploy, GitHub, and Ansible, ensuring releases are automated, repeatable, secure, and reliable for production.

Key Responsibilities

• Own end-to-end release and deployment lifecycle: build → package → deploy → verify → rollback
• Develop and support Octopus Deploy projects, lifecycles, channels, variables, and deployment processes
• Implement deployment automation with Ansible (playbooks/roles, inventories, idempotent changes)
• Maintain Git-based release workflows in GitHub (branching, tagging, versioning, release notes)
• Build/maintain CI pipelines in GitHub Actions (or existing tooling) to produce artifacts and trigger Octopus releases
• Standardize deployment patterns across applications (templates, shared steps, reusable Ansible roles)
• Manage environment configuration and secrets in a controlled way (variable sets, permissions, auditing)
• Improve deployment safety: approvals, health checks, smoke tests, automated validation, and rollback strategies
• Support production releases, troubleshoot deployment failures, and drive root-cause analysis
• Maintain release documentation, runbooks, and change management practices
• Collaborate with developers, QA, and operations to plan releases and reduce downtime

Skills, Knowledge and Expertise

• Bachelors degree in Computer Science or related field
• Experience as DevOps / Release / Deployment Engineer supporting production deployments
• Strong hands-on experience with Octopus Deploy (process design, variables, multi-environment releases)
• Strong Ansible skills for deployment and configuration (roles, vault/secrets, troubleshooting)
• Strong working knowledge of GitHub (PR workflows, tagging/releases, permissions)
• Understanding of CI/CD concepts (artifact management, versioning, promotion between environments)
• Administration and troubleshooting skills on Windows and/or Linux hosts used for deployments
• Ability to diagnose deployment issues across app, OS, network, and configuration layers

Nice to have

• Experience with Terraform and infrastructure provisioning
• Scripting: PowerShell and/or Bash
• Monitoring/observability basics (Prometheus/Grafana, logs) to validate releases
• Experience with IIS/.NET deployments, Nginx, or reverse proxies (depending on stack)
• Familiarity with container-based deployments (Docker/Kubernetes)
• Experience in managing VOIP components and protocols (SIP, FreeSwitch, OpenSIP, session border controllers)
• Experience with load balancing components (F5 LTM, F5 GTM)
• Experience with administering AWS or Azure tenants
• Experience with Virtualization platforms such as VMWare or HyperV

Diversity, Inclusion, and Equal Opportunity

We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law. We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company.