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- Tasks: Join us as a Switchboard Operator, handling calls and patient registrations.
- Company: Kootenay Lake Regional Hospital is a vibrant healthcare provider in beautiful Nelson, UK.
- Benefits: Enjoy competitive wages, flexible shifts, and employer-paid training.
- Why this job: Gain valuable experience and grow your career in a supportive environment.
- Qualifications: Must have a typing speed of 45+ NWPM and two years of related experience.
- Other info: Casual roles can lead to permanent positions; work hours vary from 0 to 37.5 per week.
The predicted salary is between 24000 - 36000 £ per year.
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Switchboard Operator | Registration Clerk, Nelson
Interior Health Authority
Location: Nelson, United Kingdom
Job Category: Other
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EU work permit required: Yes
Job Reference: ffb618516620
Job Views: 4
Posted: 29.05.2025
Expiry Date: 13.07.2025
Job Description:
Kootenay Lake Regional Hospital has an exciting opportunity for a Casual Switchboard Operator | Registration Clerk to join their team. This position works rotating days and evenings with shifts such as 06:45 to 13:00, 06:45 to 14:45, 06:45 to 14:53, 13:00 to 21:00, 13:00 to 21:08, 14:45 to 21:00, and 07:30 to 14:30.
How will we help you grow?
Join our team as a casual employee, where you’ll enjoy variety, gain valuable experience, and have the chance to grow your career. Work hours range from 0 to 37.5 per week, with shifts available on short notice or pre-scheduled to cover leaves. Many of our team members start in casual roles and transition into permanent positions. We offer competitive wages, shift premiums, employer-paid training, and an Employee & Family Assistance Program to support you every step of the way.
What Will You Work On?
In this role, you will perform a variety of switchboard, registration, and cashier duties such as:
- Operate switchboard and public address system and other paging device systems;
- Receive and direct patients and visitors;
- Respond to and monitor hospital alarms and emergency codes;
- Maintain physician on-call/vacation lists and other hospital staff;
- Patient registration;
- Admitting clerical duties with bed booking options;
- Cashier duties – receiving payments, recording payments in cash journals and/or summary sheets, and issuing change and receipts;
- Receive, check, and deposit patient valuables for safekeeping.
What should your application include?
- A 5-minute typing test (45+ NWPM) from a recognized institution, completed within the past 48 months (non-supervised tests not accepted). For testing details, see the application instructions.
- Your Resume outlining two years of recent related experience, or an equivalent combination of education, training, and experience;
- A Cover Letter stating your availability to start in a new position and on-call, casual work (i.e., days of the week).
Come join our team and see why we’re one of the best! Explore our extensive benefits, career growth opportunities, and lifestyle in one of the most beautiful and diverse regions of Canada. Ready to love where you live and work?
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Switchboard Operator | Registration Clerk employer: Interior Health Authority
Contact Detail:
Interior Health Authority Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Switchboard Operator | Registration Clerk
✨Tip Number 1
Familiarise yourself with the specific duties of a Switchboard Operator and Registration Clerk. Understanding the nuances of operating switchboards, handling patient registrations, and managing cashier duties will give you an edge during interviews.
✨Tip Number 2
Practice your typing skills to ensure you can pass the required typing test with ease. Aim for a speed of 45+ NWPM, as this is crucial for the role and will demonstrate your competency in handling administrative tasks.
✨Tip Number 3
Be prepared to discuss your availability for shifts during the interview. Since the position requires flexibility with rotating days and evenings, showing that you can accommodate various schedules will make you a more attractive candidate.
✨Tip Number 4
Research Kootenay Lake Regional Hospital and its values. Being knowledgeable about the organisation will help you align your answers with their mission and demonstrate your genuine interest in joining their team.
We think you need these skills to ace Switchboard Operator | Registration Clerk
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Switchboard Operator | Registration Clerk. Familiarise yourself with the specific duties mentioned in the job description, such as operating the switchboard and handling patient registrations.
Prepare Your Resume: Craft a resume that highlights your relevant experience, particularly any roles that involved customer service, clerical work, or operating communication systems. Ensure it reflects at least two years of recent related experience or an equivalent combination of education and training.
Typing Test: Complete a typing test from a recognised institution, ensuring you achieve a minimum of 45 words per minute. Remember, this test must be completed within the last 48 months, and non-supervised tests will not be accepted.
Write a Compelling Cover Letter: In your cover letter, clearly state your availability for casual work and your willingness to be on-call. Use this opportunity to express your enthusiasm for the role and how your skills align with the needs of the Kootenay Lake Regional Hospital.
How to prepare for a job interview at Interior Health Authority
✨Know the Role Inside Out
Make sure you understand the responsibilities of a Switchboard Operator and Registration Clerk. Familiarise yourself with the tasks mentioned in the job description, such as operating the switchboard, patient registration, and cashier duties. This will help you answer questions confidently and demonstrate your suitability for the role.
✨Practice Your Typing Skills
Since a typing test is part of the application process, ensure you can type at least 45 words per minute. Practise with online typing tests to improve your speed and accuracy. Being well-prepared will not only help you pass the test but also show your commitment to the role.
✨Showcase Your Customer Service Skills
As a Switchboard Operator, you'll be the first point of contact for patients and visitors. Prepare examples from your past experiences where you've provided excellent customer service. Highlight your ability to remain calm under pressure, especially when responding to hospital alarms or emergency codes.
✨Be Ready for Shift Work
This position involves rotating shifts, so be prepared to discuss your availability. Mention your flexibility and willingness to work on short notice. Showing that you're adaptable will make you a more attractive candidate for this casual role.
