Technical Advisor – Machine Manufacturing – Engineering REF 1212
East Yorkshire, East Yorkshire, United Kingdom
Pension / 26 days Holidays (5 days Christmas Shutdown) / Healthplan
Additional Benefits
Free Parking / Great Career Prospects / Secure Company - Secure Career
Region
East Yorkshire
Location:East Yorkshire
Contract: Permanent, Full-time
Salary: Competitive + excellent benefits
Industry: Advanced Machinery / Industrial Engineering
Are you a technically minded problem-solver who thrives on delivering first-class support?
We're working with a leading global manufacturer of advanced machinery solutions who is seeking a passionate and highly skilled Technical Advisor to join their dynamic team in East Yorkshire.
In this pivotal role, you'll be the bridge between customers, field engineers, and internal teams - providing expert technical advice, troubleshooting support, and ensuring that service requests are handled quickly and professionally. If you enjoy variety, love solving complex challenges, and want to develop your career with an innovative, international organisation, this could be the perfect next step.
Key Responsibilities
As a Technical Advisor, you will:
Act as the first point of contact for customer inquiries, providing clear technical support and advice.
Diagnose and resolve technical issues remotely or escalated them efficiently to senior teams.
Log, track, and manage cases using software to ensure timely resolution and customer satisfaction.
Prepare quotations for machine modifications, service work, and retrofits, working closely with internal design and engineering teams.
Provide part specifications and assist with software-related troubleshooting and basic bug fixes.
Coordinate and schedule engineer visits, service jobs, and machine relocations.
Support engineers in the field with logistical, technical, and administrative tasks.
Create and maintain technical documentation and training resources for both internal and external use.
About You
To succeed in this role, you'll bring:
Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Ideally be from an Electrical, Electronics or Mechanical maintenance background.
- Be able to read mechanical and electrical drawings to identify parts numbers.
Strong diagnostic, fault-finding, and problem-solving skills.
Good organisational abilities and attention to detail, with the capability to manage multiple priorities.
Confidence with computer systems and technical software.
A proactive approach, willingness to learn, and the ability to work both independently and as part of a team.
Experience within machinery, engineering, PLC Software, HMI or other technical service environments is highly desirable.
Join a market-leading international company known for its innovation and quality. Be part of a supportive, collaborative team that values expertise and continuous learning. Opportunities for career development and progression within a growing global business. Competitive salary and comprehensive benefits package.
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Technical Advisor - Machine Manufacturing - Engineering REF 1212 employer: Interface Recruitment
Our client offers an exciting opportunity for a Content and Audience Creator in Leeds, where you will have genuine ownership of the content function from day one. With a focus on creativity and innovation, you'll enjoy a dynamic work culture that values your input and allows for visible impact on the company's growth. The role provides ample opportunities for professional development, alongside a competitive benefits package including a discretionary bonus, making it an excellent employer for those passionate about football and content creation.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Advisor - Machine Manufacturing - Engineering REF 1212
✨Join Local Manufacturing Groups
Getting involved in local manufacturing groups or associations can seriously boost your visibility. These groups often have insider info on job openings and networking events, plus they help you connect with like-minded folks in the industry. Check out what's happening in your area!
✨Show Off Your Skills in Practical Spaces
Consider participating in workshops or open days at manufacturing companies. It's a great way to show off your hands-on skills in a real-world environment and can sometimes lead to job offers right on the spot. Keep an eye on announcements from local manufacturers for these opportunities!
✨Leverage the Power of Internships
While you're looking for full-time positions, don't underestimate the power of internships! Even if you don't see a direct role, securing an internship at a company can open doors to future jobs. Many manufacturing firms prefer to hire from their intern pool, so it's definitely worth considering.
✨Apply Directly Through Company Websites
When you find a role at a company you love, like Interface Recruitment, apply directly on their website. This way, you’re more likely to be noticed by the hiring team. Plus, showing that you took the time to seek out their application process highlights your genuine interest in the firm!
Some tips for your application 🫡
Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!
Emphasise Teamwork and Communication:Working in manufacturing often means being part of a larger team. Highlight your experience in collaborative projects or environments where communication was key. Maybe you have experience with lean manufacturing principles? Talk about how you worked with your team to improve productivity and maintain quality.
Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to Interface Recruitment specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!
Use Concrete Examples of Your Achievements:When detailing your work experience, include measurable achievements that can demonstrate your impact. Whether it’s improving efficiency by a certain percentage or successfully leading a project, these specifics can make a huge difference. Numbers speak volumes in the manufacturing world!
How to prepare for a job interview at Interface Recruitment
✨Know Your Manufacturing Processes
Before you walk into the interview with Interface Recruitment, brush up on the specific manufacturing processes relevant to the role. Understanding lean manufacturing principles or quality control techniques could give you a solid edge to discuss how you’d fit into their operations.
✨Technical Questions Are Key
Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!
✨Showcase Your Problem-Solving Skills
Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.
✨Align Your Values with Quality and Safety
In a full-time role, companies like Interface Recruitment value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.
