General IT Support - Desktop / Network / Server
Manufacturing
Qualifications
Any relatable Technology Support Qualifications a benefit
Skills
IT Support
Contact number
0113 299 0570
25 days holidays (plus stats) + 4% Pension + Life x 3 + Free Parking
Additional Benefits
Cycle Scheme + EAP + Enhanced Family Benefits
Region
North West
Description
This is an opportunity to join a global manufacturing and engineering firm with multiple sites UK wide. The IT Department is a global department with technicians and support based at most sites. That said, the work is shared and IT deal with issues from all sites (nobody is allocated their own site), therefore a great deal of communication skills and flexibility is required. The UK business currently employs around 350-400 employees with an average service history of 12 years. Stockport has around 100-150 staff and the average length of service here is 11 years.
Role Purpose
To support Computer applications and platforms within an office and manufacturing environment. The role therefore is both 1st and 2nd line focused but the added ability to get heavily involved in a high number of projects including hardware refreshes, cyber security roll outs, various software / database projects as well as cloud migration.
- Respond to requests for technical assistance in person, via phone and helpdesk.
- Assist with diagnosing and resolving technical hardware and software issues.
- Log all helpdesk interactions.
- Follow standard operating procedures.
- Redirect IT issues to appropriate resources.
- Identify and escape issues requiring urgent attention.
- Create and maintain user accounts in Active directory and Google Administration console.
- Build and refurbish PC Base and Laptops as required.
- Other duties and projects as assigned.
Requirements:
- HNC/HND or equivalent in Computing.
- Google experience using and/or supporting components of the Google Suite of applications including, but not limited to Gmail, Google Docs, Google Sheets and Google Calendar.
- MCP (Microsoft Certified Professional) in Windows 10/11 environment.
- Understanding and experience of CompTIA A+ (PC Hardware Break Fix), exposure to Windows Server environment, SQL, Jira Helpdesk and bespoke system support would be advantageous.
- 1-2 year experience in a helpdesk support role.
Do you have proof of your right to work in the UK?
- Yes
AI assistant For a human, call 0113 299 0570 (Leeds) or 0161 377 3054 (Manchester)
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IT Services Technician - Manufacturing REF 1064 in Stockport employer: Interface Recruitment
Our client offers an exciting opportunity for a Content and Audience Creator in Leeds, where you will have genuine ownership of the content function from day one. With a focus on creativity and innovation, you'll enjoy a dynamic work culture that values your input and allows for visible impact on the company's growth. The role provides ample opportunities for professional development, alongside a competitive benefits package including a discretionary bonus, making it an excellent employer for those passionate about football and content creation.
StudySmarter Expert Advice🤫
We think this is how you could land IT Services Technician - Manufacturing REF 1064 in Stockport
✨Join Local Manufacturing Groups
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✨Apply Directly Through Company Websites
When you find a role at a company you love, like Interface Recruitment, apply directly on their website. This way, you’re more likely to be noticed by the hiring team. Plus, showing that you took the time to seek out their application process highlights your genuine interest in the firm!
Some tips for your application 🫡
Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!
Emphasise Teamwork and Communication:Working in manufacturing often means being part of a larger team. Highlight your experience in collaborative projects or environments where communication was key. Maybe you have experience with lean manufacturing principles? Talk about how you worked with your team to improve productivity and maintain quality.
Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to Interface Recruitment specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!
Use Concrete Examples of Your Achievements:When detailing your work experience, include measurable achievements that can demonstrate your impact. Whether it’s improving efficiency by a certain percentage or successfully leading a project, these specifics can make a huge difference. Numbers speak volumes in the manufacturing world!
How to prepare for a job interview at Interface Recruitment
✨Know Your Manufacturing Processes
Before you walk into the interview with Interface Recruitment, brush up on the specific manufacturing processes relevant to the role. Understanding lean manufacturing principles or quality control techniques could give you a solid edge to discuss how you’d fit into their operations.
✨Technical Questions Are Key
Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!
✨Showcase Your Problem-Solving Skills
Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.
✨Align Your Values with Quality and Safety
In a full-time role, companies like Interface Recruitment value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.
