Key Responsibilities:
- End user support for the UK sites with help of the ticket system(1st level & (2nd level), 2nd & 3rd level is provided by the global IT)
- Assigning software to UK clients (Microsoft Endpoint Configuration Manager [SCCM])
- Support users with technical media solutions in conference rooms and meeting areas (hands on)
- Monitoring and solving backup problems
(2nd level support is available by global IT)
- Hands on Hardware support
- Administration and maintenance of the local IT infrastructureg. UPS, ACβs
- Clients - prepare laptops for new employees, replace old or faulty hardware, upgrade memory etc
- Servers - lifecycle old hardware, create and monitor installation requests, replace faulty fan /disk etc
- Network - assign IP addresses, connect local hardware to network, basic fault finding
- Printers - basic fault finding, replace old or faulty hardware
- Phones / mobiles / hand scanners / and other IT hardware - replace old or faulty hardware
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IT Hardware and Applications Support (2nd line level) REF999 in Sheffield employer: Interface Recruitment
Our client offers an exciting opportunity for a Content and Audience Creator in Leeds, where you will have genuine ownership of the content function from day one. With a focus on creativity and innovation, you'll enjoy a dynamic work culture that values your input and allows for visible impact on the company's growth. The role provides ample opportunities for professional development, alongside a competitive benefits package including a discretionary bonus, making it an excellent employer for those passionate about football and content creation.