Job Title: Senior Technical Support Engineer - Cloud
Location: York
Salary: £25,000 to £32,000
Education: IT Related
Qualifications: IT Degree or industry expertise within a Microsoft world
Industry: IT Consultancy
Key Functions of Role:
To provide support, management and administration of a broad range of technologies including cloud, virtualisation, security and infrastructure, for customers and corporate personnel.
Duties:
- Provide 2nd line technical support to external customers and on corporate systems
- Perform systems administration and management tasks
- Planning and delivery of technical projects
- Provide mentorship, coaching and training to junior team members
- Ensures KPIs are met in line with SLA
- Maintain qualifications in a core set of IT infrastructure and security products
Responsibilities:
To comply with all company policy, procedures and other instructions as may from time to time be issued including Health, Safety, Environmental, Security and HR documentation.
Skills:
- Minimum 3 years in a 2nd line role
- Broad range of technical knowledge and experience
- Skills and experience should include Virtualisation, Cloud - IaaS, PaaS, SaaS, Server technologies, Shared Storage technologies, Networking, Firewalls and Security technologies
- Good understanding of cyber security concepts, technologies and best practice
- No formal qualifications are required but MCSE, MCSA and VCP are desirable
- Desirable technologies - Microsoft Azure administration, O365 suite administration, Veeam Backup and Replication, VMware vSphere, Palo Alto Networks Firewalls, Sophos Central technologies
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Senior Technical Support Engineer - Cloud - York - REF 807 employer: Interface Recruitment
Our client offers an exciting opportunity for a Content and Audience Creator in Leeds, where you will have genuine ownership of the content function from day one. With a focus on creativity and innovation, you'll enjoy a dynamic work culture that values your input and allows for visible impact on the company's growth. The role provides ample opportunities for professional development, alongside a competitive benefits package including a discretionary bonus, making it an excellent employer for those passionate about football and content creation.
