To provide hands on, first line IT Support to the Business and liaise with third party managed IT Support Providers where necessary
Essential
- IT Systems/ Support experience
- Good knowledge of Microsoft 365 premium office suite
- Knowledge of Active Directory Users & Groups
- Basic network comprehension of TCP/IP & DNS
Desirable
- Microsoft 365 Admin Centre experience
- Microsoft Dynamics Business Central & Mobile Nav
- Microsoft Teams & SharePoint admin
- Microsoft Excel / Power BI
Main Tasks
Ability to troubleshoot hardware issues (desktops, laptops, printers & mobiles)
Provide support to IT Hardware within the business, working alongside our IT and Operations Project Managers.
Liaising with and escalating issues to third party software vendors and support partners to provide successful and timely resolutions.
Performing setup, deployment & IT equipment provision to Staff.
Occasional hardware maintenance of PCs and printers.
IT procurement & maintaining IT asset records.
To assist and support the Project Managers with the delivery of new systems and technological enhancements.
- Opportunity to support data management, control and reporting.
Skills
- Excellent communication skills, written and verbal
- Ability to work with all levels of staff
- Proactive self-starter focused on system improvement
- Strong planning and organizational skills
- Able to work as a team and independently
- Ability to work calmly under pressure to tight deadlines
- Flexible and adaptable
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IT Support Assistant - REF 1002 in Selby employer: Interface Recruitment
Our client offers an exciting opportunity for a Content and Audience Creator in Leeds, where you will have genuine ownership of the content function from day one. With a focus on creativity and innovation, you'll enjoy a dynamic work culture that values your input and allows for visible impact on the company's growth. The role provides ample opportunities for professional development, alongside a competitive benefits package including a discretionary bonus, making it an excellent employer for those passionate about football and content creation.
