MS Desktop / Networking / Application Support
Additional Benefits
Free Parking
Region
West Yorkshire
Description
Role: 2nd Line IT Support / Systems Engineer - Education Sector
Location: Bradford (Fully Site-Based)
Salary: £24,000 - £33,000 (Depending on experience & qualifications)
Hours: Full-Time
Why Join?
You'll be supporting the IT heartbeat of a thriving education academy – ensuring teachers, students, and staff can learn, teach, and work without a hitch. From troubleshooting classroom PCs to maintaining the academy’s core systems, you'll be the go-to technical problem-solver on site.
This isn't just a desk job – it's about keeping technology running in an environment where it truly makes a difference.
28 days' holiday (inclusive of statutory holidays)
Company Sick Pay Scheme
Additional Wellness Days for work-life balance (up to 4 extra days per year)
Access to Perk Box - discounts & free perks across hundreds of brands
Employee Assistance Program (EAP) for wellbeing and support
Free onsite parking
Ongoing training & development opportunities
About the Organisation
Our client is a trusted name in education and beyond. They design and maintain everything from full-campus wireless networks to robust security systems, ensuring learning environments are secure, connected, and future-ready.
The Role - What You'll Do
As a 2nd Line IT Support / Systems Engineer for the academy, you will:
Provide on-site desktop and systems support for staff and students
Troubleshoot and resolve complex technical issues across PCs, laptops, printers, and classroom AV equipment
Maintain and monitor the academy’s LAN, WLAN, and network services
Support software applications used in teaching and administration
Manage user accounts, permissions, and group policies in a Microsoft environment
Provide friendly, clear technical guidance to non-technical users
Assist with the rollout of new hardware, systems, and upgrades
What We're Looking For
Previous experience in a service desk or technical support environment
Strong knowledge of desktop hardware, Windows OS, and Microsoft 365
Networking knowledge (LAN, WLAN, basic WAN principles)
Ability to support remote users via VPN platforms
Excellent communication skills – patient, approachable, and clear
Nice to Have (But Not Essential)
This is your chance to take on a hands-on IT role where your work directly supports education, learning, and future generations.
Do you have proof of your right to work in the UK?
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