2nd Line Infrastructure Technician
Experience Requirements
Due to the clients impressive market position, and continued success, an exciting opportunity has arisen for a 2nd Line Infrastructure Technician to join their existing team. The ideal candidate would have an element of SQL ability but even if this is not the case
- Base Salary £28,000
- Education Requirements - none
- Experience Requirements - 2-3 years IT experience
- Industry - ICT
- Job Location - Garforth, Leeds
- Qualifications - Ideally Microsoft
- Work Hours - 37.5
Benefits
- 25 days holiday rising to 30Flexi holidaySell HolidaysDay off for BirthdayHealthcareLife AssurancePensionMobile Phoneplus othersSalary: Circa £25-28K and overtime remote & onsite, plus competitive benefits package which would further increase the salary. The client also offer a fixed appraisal system and regularly upgrade salaries in line with performance
The RoleThe client are rapidly expanding and we are looking to recruit an experienced 2nd Line Infrastructure Technician to join an established fun / driven team. Ideally holding an IT/Computing qualification you must be able to demonstrate a logical, methodical and proactive approach to problem solving. You will have responsibility of the day to day end user IT support needs of the company and need to use your Technical expertise across a broad range of technologies. You'll need to be able to work well under pressure and have the ability to prioritise a busy workload.
Responsibilities/Skills
Ideally from a MS Second/Third line support background – Desktop Services / Server Support Experience of root cause fault analysis and problem management on Microsoft services based infrastructure. Experience in managing and implementation of network devices and firewalls Experienced with supporting with a wide variety of business customers with a wide range of technical ability. Able to mentor and provide a technical lead to the Infrastructure team Able to manage the distribution and escalation of support tickets and changes
Desirable
Experience leading a technical team CCNA MCSE or MCSA MCITP VMWARE ESXi 5.0, 5.1 and 6.0 ITIL Experience working with SQL Experience working with Cisco ASA Firewalls Experience working with Avaya Switches
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