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- Tasks: Provide 2nd/3rd line IT support and resolve complex technical issues.
- Company: Dynamic company seeking skilled IT professionals for immediate impact.
- Benefits: Competitive day rate, hybrid working, and potential contract extension.
- Why this job: Make a real difference in a fast-paced IT environment with varied responsibilities.
- Qualifications: Experience in 2nd/3rd line support and strong troubleshooting skills required.
- Other info: Immediate start available; perfect for tech-savvy problem solvers.
We are seeking a highly capable Interim IT Support Specialist to provide immediate support across a complex, hybrid IT environment. This is a hands-on contract role requiring a strong 2nd/3rd line engineer who can quickly embed into the team and add value from day one. You will play a key role in stabilising and supporting the IT estate, resolving escalated technical issues, and contributing to ongoing infrastructure and cyber security improvements. This is a fast-paced environment where your ability to prioritise, troubleshoot and deliver will be critical.
Key Responsibilities
- Provide 2nd and 3rd line support across infrastructure, systems, and end-user environments
- Act as an escalation point for complex technical issues, driving resolution with minimal supervision
- Administer and support Microsoft 365 (Exchange Online, SharePoint, Teams, Intune, Entra ID)
- Support Active Directory, Group Policy, and core Windows Server environments
- Work across a hybrid infrastructure (on-premise and cloud)
- Respond to and manage cyber security incidents, alerts and vulnerabilities
- Support patching, remediation and security hardening activities
- Troubleshoot networking issues (VPNs, firewalls, connectivity)
- Support endpoint management tools (Intune, SCCM or equivalent)
- Collaborate with internal teams and third-party providers
- Contribute to ongoing IT projects, upgrades and improvement initiatives
About You
- Proven experience operating at 2nd/3rd line level within complex environments
- Strong hands-on expertise across Microsoft 365, Azure / Entra ID and Windows Server
- Comfortable working in fast-moving contract environments, able to pick things up quickly
- Experience handling major incidents and escalations
- Solid understanding of cyber security principles and operational response
- Strong troubleshooting and problem-solving capability across infrastructure and user environments
- Able to work independently while integrating effectively with an existing team
Contract Details
- Immediate start preferred
- Contract position (initial term with potential extension)
- Day rate dependent on experience
- Hybrid working (on-site presence required as needed)
Why This Role
- Opportunity to make an immediate impact in a business-critical IT environment
- Broad exposure across infrastructure, cloud and security
- Varied role combining BAU support and project delivery
- Ideal for contractors who enjoy hands-on technical work and problem-solving
Inside IR35 - 2nd / 3rd line IT Engineer in Kingston upon Hull employer: Interface Recruitment
Contact Detail:
Interface Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside IR35 - 2nd / 3rd line IT Engineer in Kingston upon Hull
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work in similar environments. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills in interviews! Prepare to discuss specific technical challenges you've tackled, especially around Microsoft 365 and cyber security. We want to hear how you’ve made an impact in past roles.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that excite you! Use our website to find roles that match your skills and interests. Tailor your approach to each company’s culture and needs.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can keep you top of mind. Mention something specific from your conversation to show you’re genuinely interested in the role.
We think you need these skills to ace Inside IR35 - 2nd / 3rd line IT Engineer in Kingston upon Hull
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of 2nd/3rd line IT Engineer. Highlight your hands-on experience with Microsoft 365, Azure, and Windows Server, as well as any relevant projects you've worked on. We want to see how you can add value from day one!
Showcase Your Troubleshooting Skills: In your application, don’t forget to showcase your troubleshooting and problem-solving capabilities. Give examples of complex technical issues you've resolved in the past, especially in fast-paced environments. This will help us see your potential impact!
Highlight Cyber Security Knowledge: Since cyber security is a key part of this role, make sure to mention any experience you have with managing incidents or vulnerabilities. We’re looking for someone who understands the principles and can respond effectively, so let that shine through!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you into our system quickly. Plus, it shows you're keen to join our team!
How to prepare for a job interview at Interface Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your 2nd and 3rd line support skills, especially with Microsoft 365, Azure, and Windows Server. Be ready to discuss specific technical issues you've resolved in the past and how you approached them.
✨Showcase Your Problem-Solving Skills
Prepare examples of complex technical problems you've tackled, particularly in fast-paced environments. Highlight your troubleshooting process and how you prioritised tasks to deliver effective solutions.
✨Understand Cyber Security Fundamentals
Since this role involves managing cyber security incidents, be prepared to discuss your understanding of security principles and your experience in responding to alerts and vulnerabilities. This will show you're ready to contribute from day one.
✨Demonstrate Team Collaboration
This position requires working closely with internal teams and third-party providers. Think of examples where you've successfully collaborated with others to achieve a common goal, and be ready to share those stories during the interview.