IT Systems & Support Engineer – Make Your Mark in a Leading Legal Firm
Additional Benefits
Free Parking
Region
North Yorkshire
Location: York (with travel to regional offices)
Salary: £28,000 – £34,000 (DOE & Qualifications)
Hours: Full-time
Want a role where your IT skills directly shape how a business works?
This isn’t just support—it’s your chance to drive technology adoption, improve workflows, and train staff in a respected legal practice that’s been serving clients for decades.
Our client is a well-established law firm with multiple offices across Yorkshire. They’re proud of their tradition, but forward-thinking in their use of technology. With a strong focus on innovation, they’re looking for an IT Systems & Support Engineer who can not only keep the wheels turning but also help streamline processes and boost efficiency across the business.
Why You’ll Love This Role
Work in a professional legal environment where IT is seen as an enabler, not a cost
Combine hands-on technical support with training and business process improvements
Get involved in onboarding new employees, ensuring they’re fully equipped from day one
Be a key point of contact for staff across multiple offices, building relationships and trust
Help shape how the business uses technology to deliver legal services faster and smarter
What You’ll Do
Deliver 2nd line technical support to staff across multiple offices
Manage IT onboarding for new starters, setting up accounts, devices, and software
Deliver IT training sessions (1:1 and group) to improve confidence and efficiency
Identify and implement process improvements in workflows and systems
Support and maintain the firm’s network, applications, and security
Act as a friendly, approachable IT partner to teams across the business
What You Bring
Must Have:
Previous IT support or systems engineering experience
Strong knowledge of Microsoft 365, Windows OS, and core business applications
Confident communicator who can train, explain, and simplify technical processes
An analytical approach to identifying workflow inefficiencies and improving them
Full UK driving licence (travel to other offices required)
Nice to Have:
Experience in legal or professional services
Knowledge of case management systems
Certifications such as CompTIA A+, Microsoft MTA/MCSA, or similar
Your Rewards
Additional leave for long service
Company pension scheme
Paid professional training & certifications
Opportunities to lead business improvement initiatives
Travel expenses for inter-office visits
A stable, long-term role in a respected firm with a friendly, supportive culture
This is your chance to take a hands-on IT role and turn it into something bigger—where you train, improve, and influence how a respected legal firm operates.
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IT Systems & Support Engineer – Make Your Mark in a Leading Legal Firm employer: Interface Recruitment
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