IT Support & Systems Technician – Keep the Wheels Turning in a Modern Manufacturing Environment
Region
East Yorkshire
Location: Hull (Fully Site-Based)
Salary: £32,000 (DOE)
Hours: Full-time
Want a role where no two days look the same?
Join a leading Huddersfield-based manufacturing company where IT doesn't just live in the office—it runs right through the shop floor. From business systems support to hands-on desktop fixes and keeping production moving, you'll be the tech backbone that keeps operations running smoothly.
If you like problem-solving, talking to people at every level, and seeing the direct impact of your work on the day-to-day running of a busy manufacturing site, this is the role for you.
Why This Role Rocks
- Work with enterprise business systems that keep production on track
- Get out from behind the desk with shop floor support-keeping machines, systems, and people connected
- Mix it up with desktop, application, and hardware support
- Be a key part of a fast-paced, hands-on IT team that gets things done
- Opportunities to learn manufacturing-specific technologies and systems
What You’ll Do
- Provide 1st & 2nd line IT support to office and production staff
- Troubleshoot and maintain business applications used for manufacturing, logistics, and operations
- Support and configure PCs, printers, and shop floor terminals
- Ensure smooth running of business-critical manufacturing systems
- Work with the IT team on hardware refreshes, upgrades, and new tech rollouts
- Translate tech problems into plain English for non-technical colleagues
What You Bring
- Experience in IT support (desktop & application support)
- Good understanding of Windows OS, Microsoft 365, and basic networking
- Strong troubleshooting skills with both hardware and software
- Excellent communication skills for working with office staff and shop floor teams
Nice to Have
- Experience with ERP or manufacturing systems
- Understanding of barcode scanning, production line IT, or industrial printers
- Overtime paid or taken as time off in lieu
- Company pension scheme
- Free onsite parkingFunded training & certification opportunities
- Employee recognition rewards
This is more than just resetting passwords—you’ll be right at the heart of keeping a busy manufacturing site productive and efficient.
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IT Support & Systems Technician – Keep the Wheels Turning in a Modern Manufacturing Environment employer: Interface Recruitment
Our client offers an exciting opportunity for a Content and Audience Creator in Leeds, where you will have genuine ownership of the content function from day one. With a focus on creativity and innovation, you'll enjoy a dynamic work culture that values your input and allows for visible impact on the company's growth. The role provides ample opportunities for professional development, alongside a competitive benefits package including a discretionary bonus, making it an excellent employer for those passionate about football and content creation.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support & Systems Technician – Keep the Wheels Turning in a Modern Manufacturing Environment
✨Join Local Manufacturing Groups
Getting involved in local manufacturing groups or associations can seriously boost your visibility. These groups often have insider info on job openings and networking events, plus they help you connect with like-minded folks in the industry. Check out what's happening in your area!
✨Show Off Your Skills in Practical Spaces
Consider participating in workshops or open days at manufacturing companies. It's a great way to show off your hands-on skills in a real-world environment and can sometimes lead to job offers right on the spot. Keep an eye on announcements from local manufacturers for these opportunities!
✨Leverage the Power of Internships
While you're looking for full-time positions, don't underestimate the power of internships! Even if you don't see a direct role, securing an internship at a company can open doors to future jobs. Many manufacturing firms prefer to hire from their intern pool, so it's definitely worth considering.
✨Apply Directly Through Company Websites
When you find a role at a company you love, like Interface Recruitment, apply directly on their website. This way, you’re more likely to be noticed by the hiring team. Plus, showing that you took the time to seek out their application process highlights your genuine interest in the firm!
Some tips for your application 🫡
Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!
Emphasise Teamwork and Communication:Working in manufacturing often means being part of a larger team. Highlight your experience in collaborative projects or environments where communication was key. Maybe you have experience with lean manufacturing principles? Talk about how you worked with your team to improve productivity and maintain quality.
Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to Interface Recruitment specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!
Use Concrete Examples of Your Achievements:When detailing your work experience, include measurable achievements that can demonstrate your impact. Whether it’s improving efficiency by a certain percentage or successfully leading a project, these specifics can make a huge difference. Numbers speak volumes in the manufacturing world!
How to prepare for a job interview at Interface Recruitment
✨Know Your Manufacturing Processes
Before you walk into the interview with Interface Recruitment, brush up on the specific manufacturing processes relevant to the role. Understanding lean manufacturing principles or quality control techniques could give you a solid edge to discuss how you’d fit into their operations.
✨Technical Questions Are Key
Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!
✨Showcase Your Problem-Solving Skills
Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.
✨Align Your Values with Quality and Safety
In a full-time role, companies like Interface Recruitment value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.
