At a Glance
- Tasks: Provide IT support and assist with cloud projects in a school environment.
- Company: Growing managed services provider focused on education.
- Benefits: Up to £30,000 salary, training, progression, and supportive culture.
- Other info: Enjoy a friendly workplace with genuine opportunities for advancement.
- Why this job: Join a team that invests in your growth and career development.
- Qualifications: Experience in IT support, especially in education or MSP environments.
The predicted salary is between 29000 - 29000 £ per year.
Interface Recruitment is working with a growing managed services provider to recruit an IT Support Engineer to support a key education client in York. This is an excellent opportunity for an Education IT Technician, ICT Support Technician or IT Support Engineer looking to join a business that genuinely invests in its people and provides long-term career development. Working primarily within a school environment, you will provide day-to-day support whilst assisting with infrastructure improvements, cloud technologies and IT projects.
The Role
- Provide first and second-line IT support
- Support Microsoft 365 environments
- Troubleshoot desktop, server and networking issues
- Support Azure and Intune technologies
- Assist with infrastructure and cloud projects
- Manage user accounts and permissions
- Support wireless and networking solutions
- Deliver excellent customer service
Skills & Experience
We would be keen to speak with candidates who have experience in:
- Education IT Support
- ICT Technician positions
- IT Support Engineering
- MSP environments
- 1st or 2nd Line Support
Technical experience with the following would be beneficial:
- Microsoft 365
- Active Directory
- Windows 10 & 11
- Azure
- Intune
- Windows Server
- Networking
- Hyper-V
What's on Offer?
- Salary up to £30,000
- Fully funded vendor-accredited training
- Salary increases linked to certification achievements
- Structured development plan
- Increasing annual leave entitlement with service
- Additional holiday purchase scheme
- Company pension
- Friendly and supportive culture
- Genuine progression opportunities
This is a fantastic opportunity to join a business known for investing in its employees and providing long-term career development.
IT Support Engineer – Education Sector employer: Interface Recruitment
Join a dynamic managed services provider in York, where your role as an IT Support Engineer will be supported by a friendly and collaborative culture that prioritises employee growth. With fully funded training, structured development plans, and genuine progression opportunities, this company is dedicated to investing in your future while you contribute to impactful IT projects within the education sector.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Engineer – Education Sector
✨Tip Number 1
Network like a pro! Reach out to your connections in the education sector or IT support field. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your technical know-how during interviews. Bring up your experience with Microsoft 365, Azure, or any relevant projects you've worked on to impress the hiring team.
✨Tip Number 3
Tailor your approach! Research the company and its culture before your interview. This way, you can align your answers with their values and show them why you're the perfect fit for their team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Let’s get you that IT Support Engineer role!
We think you need these skills to ace IT Support Engineer – Education Sector
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Support Engineer role. Highlight your experience in education IT support and any relevant technical skills, like Microsoft 365 or Azure. We want to see how your background fits with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about working in the education sector and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!
Show Off Your Problem-Solving Skills:In your application, don’t forget to mention specific examples of how you've tackled IT issues in the past. We’re keen on candidates who can demonstrate their troubleshooting skills, especially in a school environment.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Interface Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around Microsoft 365, Azure, and networking. Be ready to discuss your experience with troubleshooting and supporting these technologies, as they’ll likely come up during the interview.
✨Showcase Your Customer Service Skills
Since this role involves providing excellent customer service, think of examples where you've gone above and beyond to help users. Prepare to share specific stories that highlight your communication skills and ability to resolve issues effectively.
✨Research the Company Culture
Take some time to understand the company’s values and culture. Knowing that they invest in their employees, be prepared to discuss how you can contribute to a supportive environment and what long-term career development means to you.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, ongoing projects, and training opportunities. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
