IT Manager – Manufacturing IT Operations, Infrastructure & Systems (UK | Hybrid)
Location: UK (Hybrid working – typically 3 days onsite / 2 days remote, plant-based requirements)
Bonus: up to 10% (performance-related)
Holiday: 25 days + bank holidays (option to buy/sell, policy dependent)
Pension: 7% employer contribution + 3% employee (total 10%)
Healthcare: private medical or health cash plan (scheme dependent)
Life assurance: 4x salary + income protection
Tools & extras: company laptop/phone, wellbeing allowance, funded certifications/training
The Opportunity
Interface Recruitment is hiring an IT Manager for a multi-site speciality chemicals manufacturer supplying regulated industries. This is a hands-on, operational IT role supporting a fast-paced production environment—where uptime matters, cyber security matters, and “factory floor” systems must run reliably.
You’ll own day-to-day IT operations, lead local IT support, and manage critical platforms across infrastructure, networks, cyber security, and core business systems including ERP and plant/production applications (e.g. MES, SCADA, OT networks). You’ll also drive improvement projects: modernisation, resilience, standardisation and supplier performance.
This role is ideal for an IT Manager with strong manufacturing experience—comfortable bridging corporate IT and operational technology, and confident leading both people and vendors.
What you’ll be doing
You’ll take ownership of IT service delivery and technology risk across a manufacturing estate.
Key responsibilities
Lead IT service delivery across production and office environments: IT operations, ITIL processes, incident/problem/change management, and SLA performance.
Manage site infrastructure: Windows Server, Active Directory, Group Policy, Microsoft 365, endpoint management and patching.
Own network reliability and plant connectivity: LAN/WAN, Wi-Fi, VPN, switching/routing, segmentation and site-to-site resilience.
Drive cyber security and governance: vulnerability management, MFA, access controls, security policies, audit readiness and incident response.
Oversee manufacturing technology support: ERP support coordination, integration with MES/SCADA/OT systems, barcode/label/warehouse tech, and shop-floor devices.
Manage suppliers and contracts: MSPs, telecoms, hardware/software vendors, licensing, renewals and cost control.
Deliver IT projects end-to-end: scoping, budgeting, stakeholder management, risk control, cutovers and go-live support.
Maintain documentation: runbooks, network diagrams, asset registers, DR plans, and SOPs aligned to compliance needs.
Lead and develop the team: coaching, performance management, rota planning, and creating a proactive “fix it before it breaks” culture.
Technology environment
You’ll be working across a broad manufacturing IT estate.
Core technologies
Windows Server, Active Directory, DNS/DHCP, Group Policy, RDS, file/print services
Networking: Cisco/HP/Aruba (or equivalent), VLANs, firewalls, VPNs, SD-WAN (where used), Wi-Fi
Security: MFA, Conditional Access, endpoint protection, SIEM concepts, vulnerability scanning, backups
Manufacturing/OT: MES, SCADA, PLC connectivity awareness, OT network segmentation, shop-floor endpoints
Business systems: ERP (e.g. IFS, Infor, SAP Business One, Dynamics), reporting, integrations, EDI/file transfers
Backup/DR: Veeam (or similar), offsite backups, restore testing, BCDR planning
Monitoring: infrastructure monitoring, alerting, capacity planning, log management
What we’re looking for
Proven experience as an IT Manager (or IT Operations/Infrastructure Manager) in a manufacturing or industrial environment
Strong knowledge of IT infrastructure, networks, Windows/Microsoft 365, and operational support
Good working knowledge of cyber security controls and risk management in an enterprise environment
Experience supporting ERP and factory/production systems (or collaborating closely with OT/engineering teams)
Strong stakeholder communication—able to work with production, engineering, finance and senior leadership
Highly desirable
Experience with OT/SCADA/MES environments and network segmentation
Familiarity with manufacturing compliance expectations (audit evidence, change control, SOPs)
ITIL certification or strong ITIL process knowledge
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IT Manager – Manufacturing IT Operations, Infrastructure & Systems (Sheffield | Hybrid) employer: Interface Recruitment
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