We are seeking a highly capable Interim IT Support Specialist to provide immediate support across a complex, hybrid IT environment. This is a hands‑on contract role requiring a strong 2nd/3rd line engineer who can quickly embed into the team and add value from day one.
You will play a key role in stabilising and supporting the IT estate, resolving escalated technical issues, and contributing to ongoing infrastructure and cyber security improvements. This is a fast-paced environment where your ability to prioritise, troubleshoot and deliver will be critical.
Key Responsibilities
- Provide 2nd and 3rd line support across infrastructure, systems, and end-user environments
- Act as an escalation point for complex technical issues, driving resolution with minimal supervision
- Administer and support Microsoft 365 (Exchange Online, SharePoint, Teams, Intune, Entra ID)
- Support Active Directory, Group Policy, and core Windows Server environments
- Work across a hybrid infrastructure (on-premise and cloud)
- Respond to and manage cyber security incidents, alerts and vulnerabilities
- Support patching, remediation and security hardening activities
- Troubleshoot networking issues (VPNs, firewalls, connectivity)
- Support endpoint management tools (Intune, SCCM or equivalent)
- Collaborate with internal teams and third-party providers
- Contribute to ongoing IT projects, upgrades and improvement initiatives
About You
- Proven experience operating at 2nd/3rd line level within complex environments
- Strong hands‑on expertise across Microsoft 365, Azure / Entra ID and Windows Server
- Comfortable working in fast‑moving contract environments, able to pick things up quickly
- Experience handling major incidents and escalations
- Solid understanding of cyber security principles and operational response
- Strong troubleshooting and problem‑solving capability across infrastructure and user environments
- Able to work independently while integrating effectively with an existing team
Immediate start preferred
Interim / contract position (initial term with potential extension)
Day rate dependent on experience
Hybrid working (on‑site presence required as needed)
Why This Role:
- Opportunity to make an immediate impact in a business‑critical IT environment
- Broad exposure across infrastructure, cloud and security
- Varied role combining BAU support and project delivery
- Ideal for contractors who enjoy hands‑on technical work and problem‑solving
Do you have proof of your right to work in the UK? *
- Yes
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Inside IR35 2nd & 3rd Line IT Engineer employer: Interface Recruitment
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