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- Tasks: Provide 2nd/3rd line IT support and resolve complex technical issues.
- Company: Join a dynamic team in a fast-paced IT environment.
- Benefits: Competitive pay, hands-on experience, and opportunities for growth.
- Why this job: Make an impact by stabilising IT systems and enhancing cyber security.
- Qualifications: Experience in IT support and strong troubleshooting skills.
- Other info: Fast-paced role with a focus on collaboration and innovation.
The predicted salary is between 40000 - 50000 £ per year.
We are seeking a highly capable Interim IT Support Specialist to provide immediate support across a complex, hybrid IT environment. This is a hands-on contract role requiring a strong 2nd/3rd line engineer who can quickly embed into the team and add value from day one.
You will play a key role in stabilising and supporting the IT estate, resolving escalated technical issues, and contributing to ongoing infrastructure and cyber security improvements. This is a fast-paced environment where your ability to prioritise, troubleshoot and deliver will be critical.
Key Responsibilities- Provide 2nd and 3rd line support across infrastructure, systems, and end-user environments
- Act as an escalation point for complex technical issues, driving resolution with minimal supervision
- Administer and support Microsoft 365 (Exchange Online, SharePoint, Teams, Intune, Entra ID)
- Support Active Directory, Group Policy, and core Windows Server environments
- Work across a hybrid infrastructure (on-premise and cloud)
- Respond to and manage cyber security incidents, alerts and vulnerabilities
- Support patching, remediation and security hardening activities
- Troubleshoot networking issues (VPNs, firewalls, connectivity)
- Support endpoint management tools (Intune, SCCM or equivalent)
- Collaborate with internal teams and third-party providers
- Contribute to ongoing IT projects, upgrades
Inside IR35 - 2nd / 3rd line IT Engineer in Hull employer: Interface Recruitment
Contact Detail:
Interface Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside IR35 - 2nd / 3rd line IT Engineer in Hull
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Get your hands dirty with some practical experience. If you can, volunteer for projects or offer your skills to local businesses. This not only boosts your CV but also shows potential employers that you’re proactive and ready to jump in.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions related to 2nd/3rd line support. Practice explaining your troubleshooting process clearly and confidently, as this will showcase your problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the right fit for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Inside IR35 - 2nd / 3rd line IT Engineer in Hull
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with 2nd and 3rd line support, especially in hybrid environments. We want to see how you've tackled complex technical issues and contributed to IT projects.
Showcase Relevant Skills: Don’t forget to mention your expertise in Microsoft 365, Active Directory, and any networking skills you have. We’re looking for someone who can hit the ground running, so let us know what you bring to the table!
Be Clear and Concise: When writing your application, keep it straightforward. Use bullet points where possible to make it easy for us to see your key achievements and responsibilities. We appreciate clarity!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at Interface Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around 2nd and 3rd line support. Be ready to discuss your experience with Microsoft 365, Active Directory, and any networking issues you've tackled. The more specific examples you can provide, the better!
✨Showcase Your Problem-Solving Skills
Prepare to share instances where you've resolved complex technical issues. Think about how you prioritised tasks and what steps you took to troubleshoot effectively. This role is all about quick thinking, so demonstrating your approach will impress the interviewers.
✨Familiarise Yourself with Cyber Security
Since the role involves managing cyber security incidents, it’s crucial to understand the basics of security protocols and incident response. Brush up on common vulnerabilities and how you’ve contributed to security hardening in past roles. This shows you're proactive and aware of current threats.
✨Be Ready to Collaborate
This position requires working closely with internal teams and third-party providers. Prepare to discuss how you've successfully collaborated in previous roles. Highlight your communication skills and any experiences where teamwork led to successful project outcomes.