Essential Skills:
- All round IT Technical Manager with at least 3 years’ experience in a similar role supporting 6000+ staff, managing a global technical team (30+), and experience of working in an international business
- Minimum of 5 years’ experience in a fast-paced end-user IT support environment
- Hands on experience of managing a helpdesk environment, including call allocations, queue management, problem determination and prioritisation, escalations, general user support etc.
- Delivering a quality IT experience in-line with ITIL best practice, and enhancing the functionality of an ITSM tool (experience of
Fresh service is desirable but not essential)
- Demonstratable experience of developing IT processes, workflows, and automation
- Proven track record of stakeholder management
- Effective project and time management skills
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Global IT Helpdesk Manager - 12 months FTC - REF 1014 in Horsforth employer: Interface Recruitment
Our client offers an exciting opportunity for a Content and Audience Creator in Leeds, where you will have genuine ownership of the content function from day one. With a focus on creativity and innovation, you'll enjoy a dynamic work culture that values your input and allows for visible impact on the company's growth. The role provides ample opportunities for professional development, alongside a competitive benefits package including a discretionary bonus, making it an excellent employer for those passionate about football and content creation.
