Global IT Helpdesk Lead β€” SLA-Driven & SOX-Aware in Horsforth

Global IT Helpdesk Lead β€” SLA-Driven & SOX-Aware in Horsforth

Horsforth Full-Time On-site
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Interface Recruitment is seeking an IT Helpdesk System Supervisor to oversee daily operations of the global Help Desk and ensure end-users receive timely assistance. The role includes SOX control responsibilities where applicable and reporting on performance.

The successful candidate will manage the Helpdesk environment (Freshservice), produce management reports, supervise staff, enforce standards, and liaise with stakeholders at technical and non-technical levels to ensure auditable, compliant

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Global IT Helpdesk Lead β€” SLA-Driven & SOX-Aware in Horsforth employer: Interface Recruitment

Our client offers an exciting opportunity for a Content and Audience Creator in Leeds, where you will have genuine ownership of the content function from day one. With a focus on creativity and innovation, you'll enjoy a dynamic work culture that values your input and allows for visible impact on the company's growth. The role provides ample opportunities for professional development, alongside a competitive benefits package including a discretionary bonus, making it an excellent employer for those passionate about football and content creation.

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Contact Details:

Interface Recruitment Recruitment Team