IT Support Engineer
Barnsley, South Yorkshire - S74
An exciting opportunity has arisen for a passionate and ambitious individual to join a market leading manufacturing brand.
This role reports directly into the IT Manager, creating a small team to support an ever-growing business. As such you will get your hands on all hardware, server, applications and some dev tech. The full 360!
Roles & Responsibilities:
- Providing desktop support which will include solving and closing tickets
- Assisting with onsite hardware support and mobile devices
- Infrastructure maintenance
- Maintaining operating systems ensuring they are up to date and patched
- Hosting IT workshops with internal staff
- IT procurement and printer/photocopiers maintenance
- General administration and data processing to include auditing equipment and keeping asset register updated
Experience and knowledge required
- A natural passion for IT
- Good communication skills (Written and over the telephone)
- A team player
- Ability to work independently
- Good time and task management skills
- Organised individual with a very good attention to detail
- Problem solving & trouble shooting
- Willingness to learn
- Windows 10
- Windows Server 2019/2016
- SQL Server 17
- Active Directory
- Group Policy
- Networking - routers and switching
- Face to face and remote telephone support
- AV management, triage, and incident resolution.
- Microsoft 365 and accompanying suite of client applications
- The benefits of a 'security best practice' focused mind-set
- Fault finding PCs, Laptops, printers, desk phones
- MDM - mobile fleet set up and management
- Documentation, internal and end-user focused
- At least 1-2 years in a similar role
Desirable, but not essential
- Experience of VOIP Phone system technologies
- Subnetting/VLAN understanding
- HTML/CSS
- PHP
- An understanding of API technologies
#J-18808-Ljbffr
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