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- Tasks: Support users, maintain systems, and troubleshoot technical issues across multiple sites.
- Company: Join a global engineering group with local tech operations in Wakefield.
- Benefits: Enjoy flexible hours, generous holidays, a Christmas bonus, and a final salary pension scheme.
- Why this job: Gain hands-on experience and one-on-one training to advance your IT career in a supportive environment.
- Qualifications: 2 years of experience as a systems administrator; familiarity with Windows and good communication skills required.
- Other info: Opportunity to shadow an IT Manager and work on diverse technology projects.
The predicted salary is between 30000 - 42000 £ per year.
Benefits:
- Easy Motorway Access to M62 and M1
- Standard working hours – No SHIFTS with a shorter day on Friday
- Xmas Off (2 days to be taken from allowance to cover)
- Non contracted hours paid at double time for projects etc
- 23 days holidays rising by 5 days after 5 years service and then 1 extra day per years service thereafter + bank holidays
- Final Salary Pension Scheme
- Christmas Bonus of 3-5 weeks salary
Opportunity to be hands on in every aspect of the technology. One on one training giving you unrivalled ability to learn an IT Management role.
We are looking for a Systems Administrator / IT Support Technician for a Global Engineering Group based in Wakefield who have operations globally but act locally regarding their technology platforms. This is a great opportunity to shadow a supportive IT Manager and gain valuable experience to help you take the step into an IT Manager role.
The Systems Administrator needs to be able to diagnose and resolve problems quickly. This role requires the ability to communicate technical concerns and solutions to many different people with varying degrees of technical knowledge as well as work with individuals at all levels to help solve their technical issues. You will be supporting users across five sites based in the UK and communicate with a Global Head office to escalate technical issues to a helpdesk, implement new security procedures and assist with setting up networking devices.
The Systems Administrator is also responsible for maintaining the system infrastructure, including testing computer equipment, backing up servers, installing and updating various software/hardware, installing and rebuilding existing clients/servers including reconfiguration.
Your Tasks:
- Provide user support by telephone, in person or through various remote support programs for internal, external and branch office personnel
- Maintaining the active directory and group policy
- Backup systems and verify that backups have been completed
- Server and datacentre monitoring / Housekeeping / Helpdesk reporting to HQ
- Hardware installation for Desktops / Laptops / Industrial / Servers / Peripherals etc...
- Software installation, configuration and maintenance and keeping systems updated to comply with IT security policies.
- Installation and replacement of networking equipment and patching
- Purchasing of Hardware, software licensing and consumables
- SAP ERP/CRM user support – training will be provided where necessary
- Supporting mobile apps on iOS and setting up devices using an MDM.
Your Qualifications:
- 2 Years’ experience as a systems administrator with a formal qualification
- Experience with Windows for clients and servers (Windows 7, 10, 2008 R2 -2016 Server)
- You must be familiar with Microsoft office 2013-2019
- SAP experience desirable but not essential as training will be provided
- Happy to get your hands dirty repairing laptops/desktops/printers etc...
- Good communicator at all levels
- Works well on their own or as a team in pressurised situations
- We’re looking for someone with a can do attitude and always willing to help
- Can prioritise workloads to ensure targets are met
Systems Administrator / IT Support Technician - Nr Wakefield - Global Mfg REF 790 employer: Interface Recruitment UK
Contact Detail:
Interface Recruitment UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Systems Administrator / IT Support Technician - Nr Wakefield - Global Mfg REF 790
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Windows Server versions and Microsoft Office. Being able to discuss your hands-on experience with these systems during an interview will show that you're ready to hit the ground running.
✨Tip Number 2
Highlight your problem-solving skills by preparing examples of how you've diagnosed and resolved technical issues in the past. This role requires quick thinking, so demonstrating your ability to handle pressure will make you stand out.
✨Tip Number 3
Since communication is key in this role, practice explaining technical concepts in simple terms. You might be asked to demonstrate this skill during the interview, so being prepared can give you an edge.
✨Tip Number 4
Research the company’s global operations and their local technology platforms. Showing that you understand their business model and how your role fits into it can impress the interviewers and demonstrate your genuine interest in the position.
We think you need these skills to ace Systems Administrator / IT Support Technician - Nr Wakefield - Global Mfg REF 790
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Systems Administrator or IT Support Technician. Focus on your technical skills, particularly with Windows systems and any experience with SAP, even if it's minimal.
Craft a Compelling Cover Letter: Write a cover letter that showcases your problem-solving abilities and communication skills. Mention specific examples of how you've supported users in the past and how you can contribute to the team.
Highlight Relevant Qualifications: Include any formal qualifications you have related to IT support or systems administration. If you have certifications or training in Microsoft products or networking, be sure to mention them.
Show Enthusiasm for Learning: Express your eagerness to learn and grow within the role. Mention your willingness to take on new challenges, such as learning about SAP ERP/CRM or mobile app support, which will resonate with the company's focus on training.
How to prepare for a job interview at Interface Recruitment UK
✨Show Your Technical Skills
Be prepared to discuss your technical expertise in systems administration. Highlight your experience with Windows operating systems and any relevant software you've worked with. If you have hands-on experience with hardware repairs, make sure to mention that too!
✨Communicate Clearly
Since the role involves explaining technical issues to non-technical staff, practice articulating complex concepts in simple terms. This will demonstrate your ability to communicate effectively across different levels of the organisation.
✨Demonstrate Problem-Solving Abilities
Prepare examples of past challenges you've faced in IT support and how you resolved them. This will showcase your diagnostic skills and your ability to think on your feet, which is crucial for this role.
✨Express a Willingness to Learn
The company values ongoing training and development. Show enthusiasm for learning new technologies and processes, especially regarding SAP and mobile app support, as this will align with their focus on growth and support.
