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- Tasks: Lead IT infrastructure management and strategic development in an educational setting.
- Company: Join a dedicated Trust focused on enhancing education through technology.
- Benefits: Enjoy competitive salary, collaborative team environment, and opportunities for professional growth.
- Why this job: Make a real impact in education while working with cutting-edge technology and a supportive team.
- Qualifications: Proven IT management experience, ideally in education, with strong technical and leadership skills.
- Other info: Experience with modern infrastructure and security practices is highly desirable.
The predicted salary is between 32000 - 42000 £ per year.
We are looking to recruit a high performing IT and Data Services Manager to take overall responsibility for an IT infrastructure, its operation and strategic development. The successful candidate will able to demonstrate several years’ broad management experience within IT services, ideally within an educational environment. They will be comfortable forming strong, collaborative relationships with key stakeholders, have the ability to manage and implement change and to manage technical details and direct technical staff. The role includes management of a small and dedicated team covering all aspects of IT from day-to-day service delivery to strategic planning.
The Trust uses an ITIL based approach to service management in an environment supporting around 600 users including Windows PCs and iPads. Infrastructure is based on Microsoft Active Directory, MS Exchange, and MS Office 365 Cloud services (including Sharepoint and OneDrive).
The successful applicant will have a good understanding of modern infrastructure which includes physical and virtual servers, based on mainstream vendors. They will also have knowledge of enterprise SAN storage including fibre channel and iSCSI fabric networks with a thorough understanding of Windows desktop OS. Ideally the successful applicant will have worked with hosted infrastructure, such as Office 365. Experience in working with tablet technology, preferably iPad, as a key business or education tool is beneficial.
The successful applicant will be conversant with standard networking concepts and implementation, including routing, VLAN and VoIP telephony. They will understand typical methods for securing the network perimeter, using Firewall, mail and web gateways. Additionally, networking security products and techniques such as IPS, IDS, and centralised log management or SIEM would be beneficial.
An understanding of information security management principals and practice, such as ISO 27001, would be of great benefit and applying appropriate security tools and techniques to sound risk assessments, ensuring that systems are resilient, highly available and can be recovered in the event of a disaster is critical. The successful applicant will understand DR planning and have worked with enterprise class backup solutions.
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REF 603 - IT & Data Services Manager - Education Sector - £40-50k employer: Interface Recruitment UK
Contact Detail:
Interface Recruitment UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land REF 603 - IT & Data Services Manager - Education Sector - £40-50k
✨Tip Number 1
Familiarise yourself with ITIL principles, as this role heavily relies on an ITIL-based approach to service management. Understanding how ITIL can enhance service delivery will help you demonstrate your alignment with the Trust's operational framework.
✨Tip Number 2
Build a solid understanding of Microsoft technologies, especially Active Directory, Exchange, and Office 365. Being able to discuss your experience with these tools in detail will show that you're well-prepared for the technical aspects of the role.
✨Tip Number 3
Highlight any experience you have with network security measures and disaster recovery planning. Being able to articulate your knowledge of ISO 27001 and other security practices will set you apart as a candidate who prioritises resilience and security.
✨Tip Number 4
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Emphasising your ability to foster collaboration and implement change will resonate well with the Trust's focus on strong stakeholder relationships.
We think you need these skills to ace REF 603 - IT & Data Services Manager - Education Sector - £40-50k
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT management, particularly within the education sector. Emphasise your ability to manage teams and implement change, as well as your familiarity with ITIL practices.
Craft a Compelling Cover Letter: In your cover letter, address how your skills align with the job requirements. Mention specific experiences that demonstrate your expertise in managing IT infrastructure and your ability to form collaborative relationships with stakeholders.
Showcase Technical Knowledge: Include details about your understanding of Microsoft Active Directory, MS Exchange, Office 365, and networking concepts. Highlight any experience you have with enterprise SAN storage and security management principles like ISO 27001.
Proofread and Edit: Before submitting your application, carefully proofread your documents for any spelling or grammatical errors. Ensure that your application is clear, concise, and professional, reflecting your attention to detail.
How to prepare for a job interview at Interface Recruitment UK
✨Showcase Your Management Experience
Be prepared to discuss your previous management roles in IT services, especially within an educational context. Highlight specific examples where you successfully led a team or managed a project, focusing on the outcomes and how you fostered collaboration.
✨Demonstrate Technical Knowledge
Brush up on your understanding of the technologies mentioned in the job description, such as Microsoft Active Directory, Office 365, and networking concepts. Be ready to explain how you've applied this knowledge in past roles, particularly in managing infrastructure and security.
✨Prepare for Change Management Questions
Expect questions about your experience with implementing change within IT services. Prepare examples that illustrate your ability to manage transitions smoothly, including how you communicated changes to stakeholders and ensured minimal disruption.
✨Understand ITIL Framework
Since the role involves an ITIL-based approach to service management, familiarise yourself with its principles. Be ready to discuss how you've applied ITIL practices in your previous roles, particularly in service delivery and continuous improvement.
