Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join a dynamic team as a Product Analyst, supporting software solutions for the public sector.
- Company: Be part of a fast-growing software house making a real difference in people's lives.
- Benefits: Enjoy private healthcare, free parking, generous bonuses, and up to 3 days remote work.
- Why this job: Make an impact while collaborating with developers and testers in a friendly, relaxed environment.
- Qualifications: Solid experience in a Business Analyst role; degree preferred but commercial experience counts.
- Other info: Travel across the UK is required; social events like Tuesday morning sarnies foster team bonding.
The predicted salary is between 28800 - 48000 £ per year.
Location: Leeds (up to 3 days working from home possible)
Salary: £DOE
Benefits:
- Private Healthcare
- Free Parking
- Employer Contributed Pension
- Income Protection
- Life Assurance
- Generous Bonus Scheme
- Holidays and Statutory Holidays
Education: Ideally degree educated but commercial experience is first and foremost
Qualifications: Any industry related
Industry: Software House – Public Sector
Opportunity: This is the fastest growing provider of specialist software for niche segments of the public sector. The solution is a modern browser-based Java application that uses a SQL database and supports professionals to work in a joined-up manner. In addition to this, portal technology facilitates contributions from external professionals, to take a coordinated approach based on the comprehensive view of a person.
Role: We are looking for a talented and experienced analyst with a flair for understanding and handling customer needs and demands to join a successful and growing team in supporting customers of this market leading software. This is very much a hands-on role and you will be joining one of the growing teams in supporting customers in the design and development process, implementation and support of our software solutions. This software is credited with saving lives daily - it makes a real difference to the lives of vulnerable people. In the office, you will work alongside Developers and Testers on web-based workflow solutions that include both mobile apps and customer portals, which provide modern and intuitive user interfaces to support critical processes for critical worker solutions. There is a significant amount of travel involved in this role as customers are UK-wide, so you must be prepared to stay away from home on a regular basis.
Core Responsibilities:
- Assisting in defining software requirements and design
- Assisting customers in assessing how the software can be tailored to match their service needs
- Assisting customers to convert this to configuration settings within their systems
- Taking responsibility for creating, building and testing forms within the systems using their in-house Form Designer Tool
- Undertaking software configuration to participate in the process of building and releasing software to customers
- Answering queries from customers regarding configuration and form design/build
- Configuring the software for customers
- Creating/updating documentation
- Assisting with the analysis of issues relating to the systems
- Participating in product design reviews to provide input on functional requirements and product designs
- Providing feedback and recommendations to developers on software usability
Functionality: Collaborating with customers and field staff to evaluate or diagnose problems and recommend potential solutions. Reviewing software documentation to ensure technical accuracy, compliance, or completeness, or to mitigate risks.
Skills / Experience Required:
- You will need to have solid experience in a Business Analyst role
- Excellent communication skills, both written and verbal
- Ability to manage complex workloads to strict deadlines and under pressure
- Persuasive and credible in a customer liaison context
- Self-motivated/good organisational skills
- Strong ICT skills
- To work as part of a team for the overall benefit of the business
- Ability to recognise, analyse and solve issues
In return you will receive a competitive salary, excellent benefits package and work for an accredited ‘Best Company’. On the outside we have a unique converted office with free parking and on the inside the atmosphere is relaxed and friendly. Join your colleagues for social sarnies every Tuesday morning to catch up on non-work-related topics and have a chinwag. This is a customer facing role which requires good interpersonal skills, technical understanding, and the ability to work as part of a team but also demonstrates initiative when working alone.
Recommendations: If you recommend the opportunity to a friend or colleague then Interface will make a £250 referral fee payment (if we place the individual into the role). All you have to do is forward this email onto a colleague/friend; they then simply need to mention your name in their email response to Interface.
Product Analyst - Software House REF 960 employer: Interface Recruitment UK
Contact Detail:
Interface Recruitment UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Analyst - Software House REF 960
✨Tip Number 1
Familiarise yourself with the specific software solutions used by the company. Understanding their browser-based Java application and SQL database will give you an edge in discussions during interviews.
✨Tip Number 2
Highlight your experience in customer-facing roles, especially if you've worked in the public sector. Being able to demonstrate your ability to understand and meet customer needs will resonate well with the hiring team.
✨Tip Number 3
Prepare examples of how you've successfully managed complex workloads under pressure. This role requires strong organisational skills, so showcasing your ability to handle tight deadlines will be crucial.
✨Tip Number 4
Since this position involves significant travel, be ready to discuss your flexibility and willingness to stay away from home. Emphasising your adaptability can set you apart from other candidates.
We think you need these skills to ace Product Analyst - Software House REF 960
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Business Analyst. Focus on your communication skills, ability to manage complex workloads, and any specific software or technical skills that align with the job description.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the impact of the software on vulnerable people. Mention your understanding of customer needs and how your experience can contribute to the team.
Showcase Relevant Experience: When detailing your work history, emphasise any experience you have in software configuration, customer support, or product design reviews. Use specific examples to demonstrate your problem-solving abilities and teamwork.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Product Analyst role.
How to prepare for a job interview at Interface Recruitment UK
✨Understand the Product
Before your interview, make sure you have a solid understanding of the software solutions offered by the company. Familiarise yourself with how their products impact the public sector and the specific needs they address. This will help you demonstrate your interest and knowledge during the conversation.
✨Showcase Your Analytical Skills
As a Product Analyst, you'll need to exhibit strong analytical skills. Prepare examples from your past experience where you've successfully defined software requirements or solved complex problems. Be ready to discuss how you approach analysis and decision-making in a customer-focused context.
✨Prepare for Customer Scenarios
Since this role involves significant customer interaction, think about potential scenarios you might face. Prepare to discuss how you would handle customer queries or tailor software solutions to meet their needs. This will showcase your interpersonal skills and ability to work collaboratively.
✨Ask Insightful Questions
At the end of the interview, be prepared to ask thoughtful questions about the team dynamics, the software development process, and how success is measured in this role. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
