Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support and manage IT systems for a global EdTech company.
- Company: Join a dynamic EdTech firm with over 250 locations worldwide.
- Benefits: Gain hands-on experience with training on Dynamics and SharePoint.
- Why this job: Be part of a fast-paced team making a real impact in education.
- Qualifications: Bachelor’s degree or 3+ years in a support role; strong IT skills required.
- Other info: Opportunity to work with diverse teams across multiple countries.
The predicted salary is between 30000 - 42000 £ per year.
We are looking for an energetic and proactive System Administrator to facilitate the development, configuration, and ongoing running of the business systems used within the company. As a System Administrator, you will work as a key team member of a global group that supports the smooth operation of systems as well as those of hundreds of franchisees in different countries. If you are enthusiastic about a career working with several IT systems and looking to gain experience in a fast-paced and dynamic organization, this role is for you.
Responsibilities:
- Configuration of MS applications to adapt to the different brands
- Configuration of Help Desk and CRM systems (Zendesk, MS Dynamics, etc.)
- Prompt support of final users of multiple platforms
- Generation of periodical reports
- IT-related Help Desk Support
Additional Responsibilities:
- Working closely with other members of the IT team and in coordination with vendors and suppliers
- Update of databases of proprietary and 3rd party platforms
- Migration of systems
- Updates of versions of multiple systems
- Other IT support requirements to ensure an efficient operation of the business
Qualifications:
- Bachelor’s degree in a relevant field or 3+ years experience in a support role or equivalent
- Strong degree of computer literacy and understanding of IT systems
- Microsoft Office programs including Excel, SharePoint, Outlook, Bookings, etc.
- Experience of working with Student Management Systems, Learning Management Systems, and Virtual Learning Environments (desirable)
- A base understanding of Database Fundamentals
- Previous experience working in a customer-focused environment dealing with both internal and external stakeholders
- Experience of supporting 3rd party and in-house developed applications
- Ability to work independently and as part of a global team
- Ability to manage your own workload and meet deadlines (essential)
- Excellent written and verbal communication skills (English Language) as documentation processes will be required
- Able to work under pressure and meet deadlines, potentially including out of hours working
- Able to offer 1st line IT support for Head Office
Additional Qualifications are a Plus:
- Proficiency with a CRM platform (e.g. MS Dynamics or equivalent)
- Proven project management skills
- Familiarity with WordPress or equivalent
- Familiarity with the education sector
- Familiarity with Franchising organizations
- Proficiency in Power BI or equivalent
- Proficiency in SQL
IT Systems Admin - Global Services business with training on Dynamics and Sharepoint REF 990 employer: Interface Recruitment UK
Contact Detail:
Interface Recruitment UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Systems Admin - Global Services business with training on Dynamics and Sharepoint REF 990
✨Tip Number 1
Familiarise yourself with Microsoft Dynamics and SharePoint, as these are key systems you'll be working with. Consider taking online courses or tutorials to boost your knowledge and demonstrate your commitment to learning.
✨Tip Number 2
Network with professionals in the EdTech industry, especially those who work in IT roles. Join relevant online forums or LinkedIn groups to connect with others and gain insights into the company culture and expectations.
✨Tip Number 3
Prepare to discuss your experience in customer support during the interview. Think of specific examples where you successfully resolved issues or improved processes, as this will showcase your problem-solving skills.
✨Tip Number 4
Research the company's franchising model and its various education brands. Understanding their operations will help you tailor your responses in interviews and show that you're genuinely interested in the role.
We think you need these skills to ace IT Systems Admin - Global Services business with training on Dynamics and Sharepoint REF 990
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the job description. Emphasise your familiarity with IT systems, customer support, and any specific software mentioned, like MS Dynamics and SharePoint.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your proactive approach and how your background makes you a great fit for supporting global operations and franchisees.
Highlight Communication Skills: Since excellent written and verbal communication skills are essential, provide examples in your application of how you've effectively communicated in previous roles, especially in customer-focused environments.
Showcase Problem-Solving Abilities: In your application, include instances where you've successfully resolved IT issues or supported users. This will demonstrate your capability to handle the responsibilities outlined in the job description.
How to prepare for a job interview at Interface Recruitment UK
✨Show Your Technical Skills
Make sure to highlight your experience with Microsoft applications, especially Dynamics and SharePoint. Be prepared to discuss specific projects or tasks where you configured these systems, as this will demonstrate your hands-on knowledge.
✨Demonstrate Problem-Solving Abilities
As an IT Systems Administrator, you'll need to support users effectively. Prepare examples of how you've resolved technical issues in the past, particularly in a customer-focused environment, to showcase your problem-solving skills.
✨Communicate Clearly
Excellent communication is key for this role. Practice explaining complex IT concepts in simple terms, as you may need to assist users who are not tech-savvy. This will show that you can bridge the gap between technology and end-users.
✨Be Ready for Teamwork Questions
Since you'll be part of a global team, expect questions about collaboration. Think of examples where you've worked successfully with others, especially in a remote or diverse setting, to illustrate your ability to work well in a team.
