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- Tasks: Provide 2nd and 3rd line IT support for servers, networks, and telephony systems.
- Company: Join a major US group with a secure financial background and 8000 employees.
- Benefits: Earn £35,000 to £40,000 plus bonuses, with 25 days holiday and more.
- Why this job: Be part of a dynamic team in Leeds City Centre with great career growth.
- Qualifications: Strong knowledge of Microsoft Windows Server and networking required.
- Other info: Enjoy a business casual dress code and early finishes on Fridays.
The predicted salary is between 30000 - 40000 £ per year.
Job Title: IT Support Engineer – Leeds City Centre. Major US Group, financially secure with 8000 employees.
Benefits:
- £35,000 to £40,000 with some flexibility +
- Bonus Scheme
- Holidays 25 + 8/9 Bank Holidays
- Paid days Birthday Holiday Day
- Business Casual Dress Code
- Life Assurance
- Pension Scheme – matched – up to 5%.
- Salary Sacrifice Benefits: Holiday Trading, Pension
- Car Parking on site
- Early finish Friday
- Charity / Social events such as outdoor activities
- Sponsorship of relevant Further Education – subject to a successful application process
- Proven track record of internal promotion
- Discounted Metrocard scheme (Leeds only)
- City Centre Location
- Private Health Insurance
Purpose:
The IT Support Engineer provides support and management of all Server, Network and Telephony Infrastructure, Desktop PC’s and Mobile Devices within the Company.
Key Responsibilities:
- Responsible for 2nd and 3rd line technical support of all Microsoft Windows servers, Unix Servers, network infrastructure and telephony systems within all the UK Group businesses, currently comprising of five successful nationwide businesses.
- Work closely with the IT Systems Engineer on infrastructure and server support issues arising, giving assistance when required.
- Work out of hours to implement major system releases as needed, as well as being part of 24×7 ‘on call’ support rota for approximately one week in three for emergency support calls on all systems and infrastructure.
Technical Requirements:
- Thorough knowledge of Microsoft Windows Server and Microsoft SQL Server
- Strong knowledge of networking
- Experience of working with Microsoft Exchange Server, Informix Dynamic Server, Microsoft Systems Center (SCOM, SCCM, SCSM, Orchestrator), Microsoft HyperV, Firewalls and VM Ware
Adhere to Conduct Rules:
- Act with integrity
- Act with due care, skill and diligence
- Be open and co-operative with the FCA, the PRA and other regulators
- Pay due regard to the interests of customers and treat them fairly
- Observe proper standards of market conduct
Personal Qualities:
- Strong IT literacy
- Excellent communication skills
- A logical and analytical mind
- Organised and pay attention to detail
- Be able to work to deadlines
- Understanding the functionality of databases.
- Problem solving skills
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IT Support Engineer - Leeds City Centre - 869 employer: Interface Recruitment UK
Contact Detail:
Interface Recruitment UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer - Leeds City Centre - 869
✨Tip Number 1
Network like a pro! Attend local tech meetups or online webinars related to IT support. You never know who might be looking for someone just like you, and it’s a great way to get your name out there.
✨Tip Number 2
Don’t underestimate the power of social media! Use platforms like LinkedIn to connect with industry professionals and showcase your skills. Share relevant content and engage in discussions to make yourself stand out.
✨Tip Number 3
Prepare for interviews by practising common technical questions and scenarios you might face as an IT Support Engineer. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest job openings and updates from us at StudySmarter.
We think you need these skills to ace IT Support Engineer - Leeds City Centre - 869
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Support Engineer role. Highlight your experience with Microsoft Windows Server, networking, and any relevant technical skills that match the job description. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about IT support and how your skills can benefit us. Be sure to mention any specific experiences that relate to the responsibilities listed in the job description.
Show Off Your Problem-Solving Skills: In your application, don’t forget to showcase your problem-solving abilities. Share examples of how you've tackled technical issues in the past, especially those involving server or network infrastructure. We love seeing how you think on your feet!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Interface Recruitment UK
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft Windows Server, SQL Server, and networking. Be ready to discuss your experience with these technologies in detail, as they are crucial for the role.
✨Show Off Your Problem-Solving Skills
Prepare some examples of how you've tackled technical issues in the past. Think about specific challenges you've faced and how you resolved them, as this will demonstrate your analytical mind and ability to work under pressure.
✨Communicate Clearly
Since excellent communication skills are a must, practice explaining complex technical concepts in simple terms. This will help you connect with the interviewers and show that you can effectively support users who may not be as tech-savvy.
✨Be Ready for On-Call Scenarios
Understand the demands of being part of a 24x7 on-call support rota. Be prepared to discuss your availability and how you would handle emergency support calls, showcasing your commitment and reliability.