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For Companies At a Glance
- Tasks: Lead IT infrastructure management and mentor a team while implementing strategic solutions.
- Company: Join a fast-growing, award-winning company that values work-life balance and community impact.
- Benefits: Enjoy flexible working options, career growth opportunities, and a supportive team culture.
- Why this job: Be part of a mission-driven organisation focused on making a positive impact on society and the environment.
- Qualifications: Experience in IT management, project coordination, and strong knowledge of security practices required.
- Other info: Ideal for senior engineers ready to step into leadership roles within a family-oriented company.
The predicted salary is between 43200 - 72000 £ per year.
IT Leader
Why us?
An upper tier, fast Track 250 business that are regularly shortlisted for awards. This family-oriented / work-life balance ‘flexible business’ requires a senior IT Engineer to grow their team; an engineer that is looking to move into management and is ready for that next step. As an independent organisation, we believe in doing right by our people, our customers, our society, and our planet.
We embrace our responsibility to deliver the best possible outcomes by making people happier in their environments, ensuring safety and compliance come as standard, enabling safe everyday life, and building better communities. As a group of expert businesses, we have the ability and freedom to operate in a way that always delivers the right results for our customers. We are built on strong foundations of expertise, trust, a proven track record, and financial solidity and stability which enables us to be conscious of the impact we make. Currently, we employ over 14,000 members of staff and this number is expected to grow considerably in line with the company expansion strategy.
The main purpose of this role is to support the Head of IT in the implementation of the company\’s IT strategy. Working very closely with the Service Desk to ensure solutions are efficiently deployed to a large mobile user base. You will be responsible for the ongoing IT infrastructure and ensuring its availability and resilience. A key part of this role is to ensure that the correct solutions are being delivered and adopted by the business.
Dimensions/Scope of Role:
- Manage key technical resources in delivering technical solutions
- Responsible for IT security of infrastructure and cloud services
- Assist in managing key IT suppliers
- Assist in resolving key infrastructure issues and outages
- Accountability for infrastructure services
- Support the Head of IT in delivering the agreed IT strategy
- Work with the ITSDM to ensure smooth operation of IT services
Key responsibilities:
- Manage day to day running of the IT infrastructure and any outages
- Mentor Senior IT Analysts
- Support the Head of IT with IT Strategy
- Solution architecture
- Identify areas of IT infrastructure for improvement and suggest recommendations
- Provide cover for ITSM and Head of IT
- Responsible for IT infrastructure documentation
- Responsible for IT infrastructure security and breach management processes
Person specification:
- Ability to manage indirect staff and lead small teams
- Good communicator
- Strategic thinking
- Team player
- Strong desire to understand and seek out new technologies
Desirable qualifications/experience:
- Solid project management knowledge with the ability to progress a project forward with constant hurdles
- Understanding of SQL databases, backup, restorations, maintenance
- Strong knowledge of security practices and industry best protocols.
- History of ensuring all systems are running on optimum performance with minimum downtime
- Management of monitoring of self-healing platform to ensure proactive incident handling
- A Microsoft certification such as an MCSE or MCITP is desirable
Essential qualifications/experience:
- Experience of large-scale technology rollouts in the most efficient manner
- Coordinate internal resources and third parties/vendors for the flawless execution of projects
- Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
- Strong knowledge of physical infrastructure (LAN/WAN technologies, including switches, firewall, VPN, etc.)
- Strong knowledge of cloud technology (IaaS, SaaS, AWS, Azure, etc.)
- Solid technical background, with understanding and hands-on experience in implementation of solutions
- Strong background in IT security and management of complimentary tools
- Past history of identifying areas of improvement and implement IT strategy in line with business vision and IT strategy
Experience with the below technologies:
- Microsoft Windows 7, 8, 10
- Microsoft Server 2003, 2008, 2012, 2012R2
- Microsoft SQL Server
- Microsoft Office 365 Exchange
- Microsoft Active Directory, Group Policy, DHCP and DNS
- Hyper-V
- Network Technology VLAN and IP routing
- Wireless network technologies
- HP Storage infrastructure configuration, management
- Security Firewalls / UTMs
- SIP/IP Telephone Systems
- Back-up technologies (Veeam preferably)
We look for people to become part of the org who share our passions and want to be part of a growing organisation with a conscience. Our culture is underpinned by our core philosophy of doing right, so it’s important that we offer progressive and supportive employment opportunities and are a company that inspires every one of our team to live and breathe this ethos supported by our other values to always seek better and always put people first.
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IT Leader (senior 3rd line engineer wanting that move up) 948 employer: Interface Recruitment UK
Contact Detail:
Interface Recruitment UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Leader (senior 3rd line engineer wanting that move up) 948
✨Tip Number 1
Familiarise yourself with the company's IT strategy and values. Understanding their approach to IT infrastructure and how they prioritise employee well-being will help you align your vision with theirs during discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams or projects in the past. Highlighting your ability to mentor others will demonstrate that you're ready for a management role.
✨Tip Number 3
Research the latest trends in IT security and cloud technologies. Being knowledgeable about current best practices will not only impress during interviews but also show your commitment to continuous learning and improvement.
✨Tip Number 4
Network with current employees or industry professionals who have experience in similar roles. Gaining insights from their experiences can provide you with valuable information and potentially give you an edge in the application process.
We think you need these skills to ace IT Leader (senior 3rd line engineer wanting that move up) 948
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a senior IT engineer and any leadership roles you've held. Emphasise your technical skills, particularly in areas like cloud technology, IT security, and project management, which are crucial for the IT Leader position.
Craft a Compelling Cover Letter: In your cover letter, express your desire to transition into management and how your background prepares you for this role. Mention specific examples of how you've led projects or teams, and align your values with the company's ethos of doing right by people and the planet.
Highlight Relevant Experience: When detailing your work history, focus on experiences that demonstrate your ability to manage IT infrastructure and lead teams. Include any instances where you've improved processes or implemented new technologies that align with the company's goals.
Showcase Soft Skills: Since the role requires strong communication and strategic thinking, make sure to highlight these soft skills in your application. Provide examples of how you've effectively communicated with team members or stakeholders and how you've contributed to strategic planning in previous roles.
How to prepare for a job interview at Interface Recruitment UK
✨Showcase Your Leadership Skills
As a senior IT engineer looking to step into management, it's crucial to demonstrate your leadership abilities. Prepare examples of how you've mentored team members or led projects, highlighting your capacity to manage and inspire others.
✨Understand the Company's Values
Familiarise yourself with the company's ethos of doing right by people and the planet. Be ready to discuss how your personal values align with theirs and how you can contribute to their mission of building better communities.
✨Prepare for Technical Questions
Expect in-depth questions about your technical expertise, especially regarding IT infrastructure, security practices, and cloud technologies. Brush up on your knowledge of SQL databases, Microsoft technologies, and network configurations to confidently answer these queries.
✨Demonstrate Strategic Thinking
The role requires strategic input, so be prepared to discuss how you've identified areas for improvement in past roles. Share specific examples of how you've implemented IT strategies that align with business goals, showcasing your ability to think critically and strategically.
