Global IT Helpdesk Lead — Service Excellence & Analytics

An established industry player is seeking an IT Helpdesk System Supervisor to lead their global Help Desk operations. In this role, you will oversee the helpdesk environment, ensuring that end users receive timely and effective support. You will manage a team of support staff, enforce technical standards, and develop IT processes to enhance service delivery. This position offers a dynamic work environment where your contributions will directly impact the quality of IT services provided. If you are passionate about customer support and thrive in a fast-paced setting, this opportunity is perfect for you. #J-18808-Ljbffr