Senior IT Support Engineer - Software Vendor - Internal & Managed Service in Dunstable

Senior IT Support Engineer - Software Vendor - Internal & Managed Service in Dunstable

Dunstable Full-Time 36000 - 60000 £ / year (est.) No working from home possible
Interface Recruitment UK

At a Glance

  • Tasks: Manage hybrid infrastructure, including servers and networking components.
  • Company: Leading software vendor in asset and maintenance management.
  • Benefits: 33 days holiday, profit share, pension scheme, and remote work options.
  • Other info: Work in a collaborative team with opportunities for skill development.
  • Why this job: Join a secure company with a long-term career path and diverse responsibilities.
  • Qualifications: Experience with Windows Server, VMWare, and strong communication skills.

The predicted salary is between 36000 - 60000 £ per year.

Due to a retirement, we are currently recruiting for an Infrastructure Engineer to work with a leading software vendor who produce bespoke solutions for the asset and maintenance management sector, working with both large corporate and public sector bodies.

As the Infrastructure Engineer you will be responsible for the day-to-day operation and long-term planning of a hybrid infrastructure environment, this will involve:

  • Physical and virtual server environments
  • Storage and print infrastructure
  • End user computing

The work will be varied and include mainly server side tasks with a little desktop thrown in for good measure. The team triage issues 1st line to 3rd line and as such everyone gets to learn and develop skills.

Working Days - Monday - Friday (Days)

Benefits for the Infrastructure Engineer:

  • 33 days holiday (including bank holidays)
  • Company Shares
  • Profit Share
  • Home working 4 days per week
  • Free parking
  • Pension Scheme
  • Staff referral programme
  • Very secure, long term career path. (Average length of service is 8+ years)

Duties of the Infrastructure Engineer:

  • Implement and maintain the site Physical & virtual Server infrastructure.
  • Manage all Networking components including VLANS.
  • Ensure all equipment is suitably protected with appropriate security control measures.
  • Own the management of vulnerabilities and all necessary patching.
  • Maintain and regularly support testing of IT and site plans.
  • Support incremental security improvements.
  • Setting up and managing modern Hyper-V clusters.
  • Maintain accurate records across projects and service items, updating the service desk solution updating tickets and reporting performance.

The successful candidate for the Infrastructure Engineer position will have the following experience:

  • Excellent communication & influencing skills; able to demonstrate successful engagement with customers/suppliers at all levels.
  • Ability to work collaboratively with colleagues and other team members.
  • Skilled in the use and deployment of Windows Server and AD; VMWare; Veeam.
  • Understanding of security controls and requirements for Cyber Essentials+.

Candidates must already have the right to work in the UK without restrictions/sponsorship. Expected to comply with the Company’s Policies and supporting documentation in respect of Data Protection, Information Security and Confidentiality.

Due to the high number of applications we receive, we are sometimes not able to respond directly to each candidate. If you haven’t been contacted within 14 days of your application, unfortunately you have been unsuccessful on this occasion.

Senior IT Support Engineer - Software Vendor - Internal & Managed Service in Dunstable employer: Interface Recruitment UK

Interface Recruitment UK is an excellent employer, offering a dynamic work culture in the vibrant city of York. Employees benefit from ongoing professional development opportunities, a supportive team environment, and the chance to work with cutting-edge technologies, making it a rewarding place for those looking to advance their careers in IT consultancy.

Interface Recruitment UK

Contact Details:

Interface Recruitment UK Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior IT Support Engineer - Software Vendor - Internal & Managed Service in Dunstable

Tip Number 1

Network like a pro! Reach out to your connections in the industry, attend meetups, and engage on platforms like LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for interviews by researching the company and its culture. Understand their products and services, especially in the asset and maintenance management sector. This will help you tailor your answers and show that you're genuinely interested.

Tip Number 3

Practice common interview questions and scenarios related to IT support. Think about how you'd handle specific technical issues or customer interactions. The more prepared you are, the more confident you'll feel during the interview.

Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Senior IT Support Engineer - Software Vendor - Internal & Managed Service in Dunstable

Infrastructure Management
Physical and Virtual Server Environments
Networking Components Management
VLAN Configuration
Security Control Measures
Vulnerability Management
Patching

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the Senior IT Support Engineer role. Highlight your experience with physical and virtual server environments, as well as any relevant skills in networking and security controls. We want to see how your background fits with what we do!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your communication skills and how you’ve successfully engaged with customers or suppliers in the past. Let us know what excites you about this role!

Showcase Your Technical Skills:In your application, don’t forget to showcase your technical skills, especially with Windows Server, AD, VMWare, and Veeam. We’re looking for someone who can hit the ground running, so make sure we see your expertise right away!

Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!

How to prepare for a job interview at Interface Recruitment UK

Know Your Tech Inside Out

Make sure you brush up on your knowledge of Windows Server, Active Directory, and VMWare. Be ready to discuss how you've used these technologies in past roles, as well as any challenges you've faced and how you overcame them.

Show Off Your Communication Skills

Since this role involves engaging with customers and suppliers, practice articulating your thoughts clearly. Prepare examples of how you've successfully communicated technical information to non-technical stakeholders in the past.

Demonstrate Problem-Solving Abilities

Think of specific instances where you've triaged issues or managed vulnerabilities. Be prepared to walk through your thought process and the steps you took to resolve problems, showcasing your analytical skills.

Understand the Company Culture

Research the company and its values. Be ready to explain why you want to work there and how you align with their long-term career path. This shows that you're not just looking for a job, but a place where you can grow and contribute.