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- Tasks: Join us as a Contract Systems Engineer, managing IT infrastructure and mentoring junior staff.
- Company: We are a dynamic tech company focused on delivering innovative IT solutions.
- Benefits: Enjoy the flexibility of working from home and a supportive team environment.
- Why this job: This role offers hands-on experience with cutting-edge technologies and a chance to make a real impact.
- Qualifications: 3+ years in IT with strong skills in systems management and project methodologies required.
- Other info: Ideal for tech enthusiasts looking to grow their career while working remotely.
The predicted salary is between 36000 - 60000 £ per year.
Contract Systems Engineer – Work from home – REF 969
Track record delivering IT Infrastructure projects across a range of technologies.
Working as a team and mentoring of junior support staff.
Communication skills, experience at a senior level.
Ability to operate independently and take accountability for the delivery of major initiatives.
Design and planning of disaster recovery, systems capacity, performance, availability, and security for both internal and external systems and networks.
3+ years relevant business experience.
Broad understanding of project methodologies and when they are appropriate.
Good working knowledge of Telephony, IP PBXs, and Dialler systems in a call centre environment.
TECHNICAL EXPERIENCE
The following is a list of technical skill sets and experience that would be beneficial:
Operating Software
- Windows Server 2012/2016/2019 Administration
- Active Directory including Azure AD
- Roaming profiles, group policies, replication, remote software distribution, sites and services configuration
- Remote Desktop Services
- Understanding of Windows 2012 RDS application management and deployment
- Exchange Online
- Installation, replication, capacity and performance tuning, message tracking, archiving
- Vmware and SAN Technologies
- Virtualisation and network storage infrastructure. Configuration/maintenance of Vmware ESX 5.x
- Windows 10 Administration
- HP
- Rack mounted servers, RAID array configuration, rack switching, processor and memory upgrading, KVM switching, LTO4 tape autoloaders/drives
- Cisco
- Cisco 3750 and 3560 switches, ASA 5540 firewalls
Networking
- IP
- ADSL and MPLS networks, Cisco VPN configuration, firewalls, routing, VLAN configuration, Cat 5 patching, capacity planning, teaming and route aggregation
Telephony
- Support, deployment of handsets and headsets, configuration (e.g. user management, extension allocation, Vector, VDN assignment), capacity planning, IVM, RTA, Upgrades and patching
- Management, retrieval, archiving, capacity and performance monitoring
- IVR
- Experience with inbound and outbound IVR integration would be useful
- Fibre
- First line support, fault monitoring, LAN extension, PRI, SIP
Security
An understanding of security technologies with a view to utilizing those technologies to support regulatory compliance i.e. PCI/ISO. Websense, Mimecast, Pen Testing, Sophos.
KEY RESPONSIBILITIES
Reporting to the IT Manager (Technical Delivery), your responsibilities will include:
- Capacity planning
- Preventative maintenance
- Resolve 3rd line support issues for key business systems
- Proactively manage the IT infrastructure to ensure maximum system uptime
- Develop and maintain IT procedural/process documentation in line with PCI DSS and ITIL requirements
- Maintain a viable IT Business continuity and disaster recovery infrastructure as per business requirements
- Mentor junior support staff and assist where necessary
- Assist in system capacity planning
- Constantly review the current IT infrastructure and propose improvements
- Installation, configuration, and maintenance of key IT systems including Microsoft servers, switches, SANS, Vmware, telephony systems, and firewalls
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Contract Systems Engineer - Work from home - REF 969 employer: Interface Recruitment UK
Contact Detail:
Interface Recruitment UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Systems Engineer - Work from home - REF 969
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Windows Server, Active Directory, and Cisco networking. Having hands-on experience or relevant certifications can significantly boost your confidence during interviews.
✨Tip Number 2
Network with professionals in the IT infrastructure field, especially those who have experience in contract roles. Engaging with them on platforms like LinkedIn can provide insights into the role and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your previous projects in detail, particularly those involving disaster recovery and system performance. Be ready to explain your role, the challenges faced, and how you overcame them, as this will demonstrate your capability to handle similar responsibilities.
✨Tip Number 4
Showcase your mentoring experience by preparing examples of how you've supported junior staff in the past. This will highlight your leadership skills and ability to work collaboratively, which are key aspects of the role.
We think you need these skills to ace Contract Systems Engineer - Work from home - REF 969
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT infrastructure projects, particularly focusing on the technologies mentioned in the job description. Emphasise your ability to work independently and mentor junior staff.
Craft a Strong Cover Letter: Write a cover letter that showcases your communication skills and senior-level experience. Mention specific examples of how you've successfully delivered major initiatives and your understanding of project methodologies.
Highlight Technical Skills: In your application, clearly outline your technical skills related to Windows Server, Active Directory, VMware, Cisco, and telephony systems. Use bullet points for clarity and ensure you match your skills with those listed in the job description.
Showcase Problem-Solving Abilities: Include examples of how you've resolved complex 3rd line support issues and managed IT infrastructure proactively. This will demonstrate your capability to maintain system uptime and improve IT processes.
How to prepare for a job interview at Interface Recruitment UK
✨Showcase Your Technical Expertise
Make sure to highlight your experience with the specific technologies mentioned in the job description, such as Windows Server, Active Directory, and VMware. Be prepared to discuss your hands-on experience and any relevant projects you've worked on.
✨Demonstrate Problem-Solving Skills
Since the role involves resolving 3rd line support issues, be ready to share examples of how you've tackled complex IT problems in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Teamwork and Mentoring
The position requires working as part of a team and mentoring junior staff. Prepare to discuss your experiences in these areas, focusing on how you've contributed to team success and supported the development of others.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your ability to handle real-world challenges related to capacity planning, disaster recovery, and system performance. Think through potential scenarios and how you would approach them.
