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- Tasks: Join a dynamic team providing IT infrastructure support and managing technical projects.
- Company: Be part of an award-winning firm ranked in the Top 500 of its industry.
- Benefits: Enjoy a competitive salary, 25 days holiday, private health insurance, and more.
- Why this job: Gain valuable experience in a collaborative environment with clear career progression.
- Qualifications: Proven IT administration skills and knowledge of Microsoft systems are essential.
- Other info: Opportunity to work in Leeds city centre with a focus on innovation and technology.
The predicted salary is between 28800 - 48000 £ per year.
Based in Leeds city centre, this award-winning professional services firm is looking for a Senior Infrastructure Analyst with solid all-round support skills to join their team. The company is ever-evolving, they are one of the Top 500 within their industry and are seen as one of the top businesses within their market. The company offers a professional and structured career path offering meritocratic progression and benefits befitting of a large professional services firm.
Benefits include:
- Competitive salary (£32,000)
- 25 days holiday
- Pension (4%/6% Contribution)
- Private health insurance
- Life cover
- Paid sick leave
You will be responsible for the provision of hardware and software infrastructure support. You will also be required to undertake various project-related tasks to ensure timely delivery of technical projects as well as the usual BAU tasks. Working within a small team of Infrastructure Analysts, you will collaborate with other teams, including IT Service Delivery, IT Security, IT Development, third-party clients, and suppliers.
PRINCIPAL ACCOUNTABILITIES
- Provide support for existing IT hardware and systems software
- Investigate relevant new technologies
- Administer, manage, and maintain core IT infrastructure systems and services, including multiple SQL server instances, Hyper-V server estate, Microsoft Exchange, Microsoft Active Directory (including DNS, DHCP, Group Policy), local area networks, physical and virtual desktop and server estate, NetApp storage, telephony, in-house dialler, remote access, backup, and disaster recovery solutions
- Ensure sufficient capacity for future business requirements
- Document existing and new IT infrastructure and associated processes
- Liaise and work alongside third-party service providers
- Define and implement appropriate test plans
- Proactively find resolutions to known issues and improve “first time fix” levels
- Management of security solutions, including firewalls, endpoint protection, mail filtering, and web proxies
- Proactively identify and undertake performance tuning of both hardware and software environments
- Support the Root Cause Analysis process for significant issues
- Provide the first point of contact for all IT Infrastructure related escalation
TECHNICAL SKILLS & QUALIFICATIONS
- A proven track record in the administration of a corporate IT environment including server, network, and storage environments
- In-depth knowledge of Microsoft Windows Server operating system roles and applications including Active Directory, Group Policy, Exchange, File and Print services, IIS, WSUS, and SQL Server and related security
- In-depth knowledge of server virtualisation platforms including Hyper-V (SCVMM) and VMware ESXi
- Knowledge and understanding of LAN, WAN, and VPN connectivity, including firewalls
- Broad understanding of Microsoft desktop operating systems and Microsoft Office applications
- Working towards or holding a Microsoft certification for Windows Server operating systems (MCSA, MCITP, MCTS)
- Working knowledge of NetApp storage solutions
- Working knowledge of Noble dialler solutions
- Experience in an industry framework (ITIL, ISO 20000/27001 etc.)
3rd Line Engineer – HALIFAX/LEEDS/HARROGATE/WEST YORKSHIRE – TOP 500 BUSINESS - DEER 719 employer: Interface Recruitment UK
Contact Detail:
Interface Recruitment UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 3rd Line Engineer – HALIFAX/LEEDS/HARROGATE/WEST YORKSHIRE – TOP 500 BUSINESS - DEER 719
✨Tip Number 1
Network with professionals in the IT industry, especially those who work in infrastructure roles. Attend local meetups or online webinars to connect with potential colleagues and learn more about the company culture at StudySmarter.
✨Tip Number 2
Familiarise yourself with the latest technologies mentioned in the job description, such as Hyper-V, SQL Server, and Active Directory. Being able to discuss these technologies confidently during an interview will demonstrate your proactive approach and technical knowledge.
✨Tip Number 3
Prepare for potential technical assessments by practising common troubleshooting scenarios related to server and network issues. This will help you showcase your problem-solving skills and readiness for the role.
✨Tip Number 4
Research the company’s recent projects and achievements. Being knowledgeable about their work will allow you to tailor your conversation during interviews and show genuine interest in joining their team.
We think you need these skills to ace 3rd Line Engineer – HALIFAX/LEEDS/HARROGATE/WEST YORKSHIRE – TOP 500 BUSINESS - DEER 719
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the job description. Focus on your administration of corporate IT environments, particularly with Microsoft technologies and server virtualisation platforms.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific projects or experiences that demonstrate your ability to provide hardware and software infrastructure support, as well as your collaborative skills.
Highlight Technical Skills: In your application, emphasise your technical skills, especially those mentioned in the job description such as Active Directory, SQL Server, and Hyper-V. Provide examples of how you've successfully used these technologies in past roles.
Showcase Problem-Solving Abilities: Include examples of how you've proactively identified and resolved issues in previous positions. This will demonstrate your capability to improve 'first time fix' levels and contribute to the Root Cause Analysis process.
How to prepare for a job interview at Interface Recruitment UK
✨Showcase Your Technical Skills
Make sure to highlight your experience with Microsoft Windows Server, Active Directory, and SQL Server during the interview. Be prepared to discuss specific projects where you successfully managed these technologies, as this will demonstrate your hands-on expertise.
✨Understand the Company Culture
Research the company's values and culture before the interview. Since they are a top 500 business, they likely value professionalism and collaboration. Showing that you align with their ethos can set you apart from other candidates.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Prepare examples of how you've resolved technical issues or improved processes in previous roles, particularly in a team setting, as collaboration is key in this position.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the team dynamics, ongoing projects, or future technology initiatives. This shows your genuine interest in the role and helps you gauge if the company is the right fit for you.