Account Manager in London

Territory: North, Midlands, South West & Scotland

Candidate Location: Midlands or M62 corridor

Position summary: The role is accountable for sales growth and customer acquisition within a defined portfolio of Key End User and specification Accounts within healthcare, education, life sciences, pharma & data centres for a region within the UK. The role is focused on selling our Nora rubber product line.

Skills and experience:

• Proven success of client and project acquisition in the key market segments with resilient flooring products.
• Strong existing networking and customer relationships.
• An expert in resilient flooring with a deep understanding of the sector including technical and performance requirements with an ability to present key technical information and educate client groups.
• Understanding of planning and execution across multi location clients, and the communication skills to implement those plans.
• Experience of mapping complex projects and demonstrable track record of account development within a portfolio of large customers, growing volume and margins.
• Proven experience successfully securing major projects in a multi-influencer B2B business environment.
• Clear understanding of current procurement practices such as e-bidding, reverse auctions, RFP's, tendering, with experience in leading in such situations in key market segments.
• Excellent communication skills, verbal and written.
• Demonstrated experience working collaboratively, internally and externally, to achieve goals and objectives.

Other Attributes:

• Results driven and strong team player.
• Flexible and highly adaptable, high work ethics and striving for excellence.
• Solid natural presence with the ability to inspire and lead through influence and example.
• Organised and disciplined, with high competence in MS Office and Salesforce.com.
• Numerate with a good appreciation of pricing, in the context of the role.

Essential duties:

• Develop and execute segment related plans, managing a personal account portfolio of potential accounts within a defined region in the UK, and achieving sustainable growth and business goals as part of the regional team results.
• Support colleagues with major projects acting as subject matter expert and developing their knowledge of the product category.
• Demonstrate sales and project management excellence.
• Work closely with the wider regional sales team to support the securing and defending of specifications through close attention to the end user.
• Work closely with sales management to maximize the successful execution of business in the portfolio through the local sales team.
• Identify, monitor, report and record all sales opportunities in SalesForce (CRM) so that they may be converted into sales, to grow our business.
• Work collaboratively to deliver a consistent value proposition to Key Accounts in the designated sectors.
• Lead the communication of the company’s sustainability agenda within the account portfolio, working with client management and internal resources to drive the Interface vision.
• Communicate insights and market information in respect of the product category to management.
• Collaborate closely with the regional sales team to optimize win rates on major projects within the product category and build strong connections with key stakeholders.
• Act as a product category champion within the regional organization.
• Comply with company policy and statutory rules in respect of safety, environment, and employment.
• Other duties as reasonably defined by management.

Scale & scope: Must be located within the region and within easy commutable distance of the key cities.

Work environment: Fast paced, dynamic, with periods of high intensity. Regular travel across the territory will be required to respond to client needs.