Salary - £28,028 plus troncHoliday - 28 days holiday, enhanced after 5 years of service. But there's more... Free meals on duty. Uniform offered and dry cleaned. Discounted employee friends & family rates at Arora Hotels. Food and beverage discounts. Christmas gifts and employee parties Introduce a friend scheme Cycle 2 work scheme. UK attraction discounts @ Merlin Entertainments. Taste card. Life assurance scheme. Wage stream. Employee assistance programme. Arora star employee recognition. Long service recognition award.
About us...
Nestled on Greenwich Peninsula, attached to the O2, InterContinental London O2 embraces a captivating backdrop of the River Thames and Canary Wharf. Our five-star hotel includes 493 bedrooms, a diverse dining selection, spa facilities, state of the art conference and meeting rooms, including the UK's largest pillar-free ballroom.
A bit about what you will do...
Night Receptionists in our team play a crucial role in creating a warm and inviting atmosphere for our guests. Ensuring every guest receives excellent service throughout their stay.
- Greet our guests with a warm welcome and an infectious smile.
- Manage check-in and check-out procedures efficiently.
- Provide guests with information about hotel facilities, services, and the local area.
- Handle guest inquiries and resolve any issues promptly and professionally.
- Work closely with other departments to ensure seamless guest experiences.
- Answering calls, allocating rooms, and preparing guests' bills.
More about you...
- Providing a high-quality service comes naturally to you.
- Strong organisational skills and attention to detail.
- Very good at multi-tasking and remaining calm under pressure.
- Excellent communication skills with a high standard of written and spoken English.
- A smart and professional appearance.
- You value being part of a team and supporting your colleagues.
- Most of all, you will have an approachable, positive, and proactive manner.
- 5-star hotel experience in a similar role a real advantage.
- Opera PMS experience is a plus.
Grow with us...
We are growing rapidly, and with growth come advancement opportunities. Being part of the Arora Group, there are exciting opportunities for career progression and development across our properties and brands.
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Night Receptionist - 02- Front Office in Ilford employer: InterContinental London - The O2
Intercontinental London O2 is an exceptional employer, offering a vibrant work culture in a stunning location by the River Thames. With competitive pay, generous holiday allowances, and opportunities for career advancement within the Arora group, employees can thrive in a supportive environment that values teamwork and personal growth. Enjoy free meals on duty and a professional uniform while being part of a dynamic team dedicated to providing unforgettable experiences for our guests.
Contact Details:
InterContinental London - The O2 Recruitment Team
